Director, Regional Operations

Mumbai, Maharashtra · Mumbai · 12+ years experience · Hybrid · Posted Oct 15, 2026

At a glance

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!

The Director, Regional Operations will lead the operational execution required to make Crunchyroll’s content, marketing, and partner initiatives locally relevant, accessible, launch-ready, and consistently delivered across the region.
This role will oversee content localisation and operational readiness across local-language dubbing, regional à la carte channel operations, marketing localization, communications, and partner assets.

Lead the execution of regional localization requirements across content, product, marketing, communications, customer experience, and partner assets.
Establish and maintain market-specific language, cultural, editorial, accessibility, quality, and operational standards.
Ensure localized experiences are accurate, culturally appropriate, accessible, timely, and consistent with Crunchyroll’s global brand.
Oversee the planning, production, delivery, and quality control of local-language dubbing and related localization workflows.
Manage localization capacity, production schedules, workflows, quality controls, and performance metrics.
Oversee regional à la carte channel operations and support consistent day-to-day execution across applicable markets.
Manage localization vendors and operational partners, including performance, capacity, quality, cost, and delivery expectations.
Forecast operational demand and coordinate capacity planning to support regional launches and ongoing business needs.
Identify opportunities to simplify workflows, reduce operational friction, improve quality, and increase execution reliability.
Drive post-launch reviews, root-cause analysis, and continuous improvement across regional workflows.

12+ years of relevant experience in dubbing, localization production, media production, or content operations, including experience leading teams and external production partners.
Working knowledge of dubbing workflows, including adaptation, casting, recording, editing, mixing, quality review, master delivery, and technical asset requirements.
Experience managing studios or localization vendors across multiple concurrent productions with fixed release dates.
Ability to plan production capacity, manage dependencies, identify delivery risks, and drive practical recovery plans.
Experience working across regional and global teams, with clear communication across cultures and time zones.
Commitment to localization quality and an authentic fan experience in each assigned language.

Experience in anime, streaming, television, film, gaming, or a related content business.
Experience overseeing dubbing across multiple languages or markets.
Familiarity with localization and media asset-management systems, digital audio delivery specifications, and vendor performance metrics.

Compensation package including salary plus performance bonus earning potential, paid annually
Flexible time off policies
Medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Employer paid commuter benefit
Support program for new parents
Pet insurance