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Director, Strategy & Operations - CEO Office

AirWallex

UK - London · Full-time · Posted Oct 5, 2026

At a glance

Employment
Full-time
Location
UK - London

About AirWallex

  • Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
  • We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
  • We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

About the role

  • The CEO Office works directly with Airwallex's executive leadership on some of the company's most important strategic, operational, and organisational priorities.
  • This is a small, high-trust team responsible for solving complex, company-critical problems across global expansion, product strategy, financial infrastructure, organisational scaling, and AI transformation.

Responsibilities

  • Scaling new products and business lines globally
  • International expansion and market entry strategy
  • Regulatory and banking infrastructure initiatives
  • Organisational effectiveness and operating model design
  • Commercial acceleration and go-to-market execution
  • M&A evaluation and post-merger integration
  • AI-enabled operational transformation
  • Cross-functional strategic initiatives tied to company priorities

Requirements

  • Proven experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or similarly high-performance environments
  • Demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes
  • Exceptional problem-solving and structured thinking abilities
  • Strong executive communication skills, including the ability to synthesize complex topics clearly and concisely
  • Ability to operate effectively in fast-moving, ambiguous environments with high ownership and accountability
  • Strong stakeholder management and influencing skills across seniority levels and functions
  • High degree of commercial judgment and operational pragmatism
  • Bachelor’s degree or equivalent practical experience

Preferred qualifications

  • Experience in fintech, financial services, or other regulated industries
  • Experience working directly with senior executives or founders
  • Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance
  • Experience scaling products, markets, or operational functions in international environments
  • Strong data analysis and business modelling capabilities
  • Demonstrated ability to balance strategic thinking with hands-on execution

AirWallex

Director, Strategy & Operations - CEO Office

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