Early Career, Inside Sales Representative (2027)

San Francisco, CA • New York, NY · US · Posted Oct 11, 2026

At a glance

As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts.
You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing.
As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time.

Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
Manage inbound billing requests (such as processing renewals and changing payment term/method)
Close targeted outbound account renewals
Qualify and handle inbound sales requests
Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products

Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
Strong technical aptitude with ability to learn new products, processes, and policies as we go
Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
Exposure to or interest in product development and web-based collaborative tools