Enterprise Account Manager, Platforms
Sydney · 5+ years experience · Hybrid · Posted Oct 13, 2026
At a glance
- Experience
- 5+ years experience
- Workplace
- Hybrid
- Location
- Sydney
About the role
- The Enterprise Account Manager for Platforms will educate and lead global SaaS platforms and e-commerce marketplaces through continuous growth on the Adyen for Platforms solution.
- This role focuses on building long-lasting relationships and helping partners activate new revenue streams through embedded financial services beyond payment processing.
- The position involves driving innovation, scalability, and expansion while coordinating with internal and external stakeholders across sales, onboarding, risk, finance, and product teams.
Responsibilities
- Act as the human dimension of Adyen’s product by delivering expertise, education, and payment guidance to customers.
- Position Adyen as a trusted partner and use data to tell compelling stories.
- Prioritise and execute on short and long-term projects with varying timelines across multiple accounts.
- Drive commercial discussions with customers while meeting strategic and financial targets.
- Build strong customer relationships and navigate their organizations to align stakeholders.
- Develop a global network within Adyen and work collaboratively across cultures and time zones.
- Serve as the voice and champion for the customer internally and provide a feedback loop.
Requirements
- 5+ years of experience in a client-facing, commercial role such as account management, consulting, or in the payments industry from a merchant side.
- Experience working within payments, financial services, marketplaces, or SaaS platforms.
- Full professional written and verbal proficiency in English.
- Ability to travel domestically and internationally.
- Ability to work from the Sydney office in a hybrid capacity.
Preferred qualifications
- Proficiency in languages other than English.
Workplace
- Role is based in the Sydney office.
- Hybrid workplace model; in-person collaboration is valued.
- Remote-only roles are not offered.
Skills
- Account Management
- Project Management
- Commercial Acumen
- Payments Processing
- SaaS Platforms
- Marketplaces