Senior Client Account Manager (eCommerce) - Greater China Region
Singapore · 5-7 years experience · Hybrid · Posted Oct 19, 2026
At a glance
- Experience
- 5-7 years experience
- Workplace
- Hybrid
- Location
- Singapore
About Pinterest
- Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
- Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
- At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.
- Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
About the role
- The Senior Client Account Manager, Greater China Region, oversees a portfolio of high-value advertisers, drives sustainable revenue growth, and deepens strategic relationships with flagship partners across the region.
- Combines strong commercial acumen, data-driven storytelling, and deep platform expertise to help clients achieve their business objectives on Pinterest.
- Provides leadership, guidance, and mentorship to other account managers to ensure best-in-class client service and performance.
Responsibilities
- Own and execute strategic account plans for key Greater China export advertisers, aligning with their business priorities, identifying growth opportunities, and proactively addressing risks.
- Build and deepen senior-level relationships with flagship partners, becoming a trusted advisor on media strategy, measurement, and full-funnel performance.
- Act as the primary liaison between clients and internal teams (e.g., Engineering, Measurement & Insights, Product Marketing, Creative Strategy, Performance Solutions).
- Develop a deep understanding of each partner’s business, turning data into compelling narratives and actionable recommendations that drive measurable outcomes.
- Become an expert in Pinterest campaign best practices — especially lower-funnel and performance solutions — and serve as a go-to resource for optimization and performance strategy.
- Drive results by monitoring and optimizing campaigns across targeting, bidding, creative, and measurement, and by providing clear, regular performance updates to partners.
- Lead client meetings end-to-end: uncover objectives and challenges, present complex solutions in a clear and structured way, and identify cross-sell and upsell opportunities.
- Advise key advertisers on holistic media strategies, including audience strategy, bidding models, creative formats, attribution, and alpha/beta testing opportunities.
- Provide expert guidance on Pinterest ad products and features, maintaining up-to-date knowledge of the product roadmap and clearly articulating value to clients.
- Use AI-driven tools and platforms to continuously monitor campaign health, identify growth opportunities, and flag potential issues early.
Requirements
- 5 - 7 years of experience in digital advertising or media sales, managing high-value client relationships, leading strategic learning agendas, and owning end-to-end client communication.
- Proven track record of turning data into clear, persuasive stories and strategic recommendations that influence senior stakeholders.
- Strong communication and project management skills, with experience orchestrating complex, multi-stakeholder initiatives across internal and client teams.
- Collaborative team player who thrives in a fast-paced environment and can work effectively with both technical and non-technical partners.
- Deep expertise in digital advertising and media, including campaign optimization, measurement, analytical problem solving, and platform/product knowledge.
- Solid technical foundation and hands-on experience with Search, Shopping, Display, and/or Social advertising technologies.
- Experience working with ecommerce and retail-focused advertisers and understanding of their performance and growth drivers.
- Fluency in business Mandarin and English is required for business purposes.
- Demonstrated experience using AI-powered tools to monitor campaign performance, surface growth opportunities, and proactively mitigate risks.
- Bachelor’s degree required.
Preferred qualifications
- Experience with Greater China export advertisers is highly desirable.
Workplace
- Requires being in the office or in front of customers for in-person collaboration, typically 2 days per week.
- Needs to be in a commutable distance to the Singapore City based office.
Skills
- Social Advertising
- Digital Advertising
- Media Sales
- Campaign Optimization
- AI-powered Tools
- Data-driven Storytelling
- Project Management
- Mandarin
- English
