At a glance
- Experience
- 5+ years experience
- Workplace
- Remote
- Location
- Colombia
About the role
- Twilio is seeking an Executive Business Partner to support executives within our Enterprise Technology organization.
- This role extends well beyond traditional administrative support, requiring you to serve as a trusted partner who proactively manages time, attention, and strategic priorities.
Responsibilities
- Develop a deep understanding of the Enterprise Technology organization, including its strategy, priorities, key initiatives, stakeholders, and operating rhythms.
- Serve as a trusted thought partner to executives, providing informed input, identifying potential risks or conflicts, and helping move priorities forward.
- Strategically manage complex executive calendars by evaluating and prioritizing requests, resolving conflicts, and protecting time for critical work.
- Make sound, independent decisions on behalf of executives, including determining when their participation is needed and ensuring preparation with the right context.
- Manage complex domestic and international travel, prepare and reconcile expenses, and proactively address changes or issues.
- Serve as a key point of contact for executives’ direct reports and administrative partners, building trusted relationships and facilitating effective coordination.
- Help translate executive priorities into action by tracking commitments, following up on decisions, and driving accountability for milestones and deliverables.
- Draft and coordinate executive communications, presentations, program updates, meeting materials, and other written content.
- Lead the end-to-end planning and execution of executive offsites, leadership summits, strategic planning sessions, and team gatherings.
- Handle sensitive information and complex situations with exceptional discretion, professionalism, and judgment.
Requirements
- 5+ years of experience supporting senior executives in a fast-paced, dynamic environment, preferably within the technology industry.
- Demonstrated ability to take ownership, operate independently, and move work forward amid ambiguity, incomplete information, and changing priorities.
- Strong business acumen and intellectual curiosity, with the ability to quickly understand organizational strategy, technology initiatives, and executive priorities.
- Proven ability to anticipate needs, exercise sound judgment, solve problems proactively, and make thoughtful decisions on behalf of senior leaders.
- Experience strategically managing complex executive calendars, including evaluating priorities, resolving conflicts, and making informed tradeoffs.
- Demonstrated ability to build trusted cross-functional relationships, partner effectively with leaders, and coordinate work across multiple teams and initiatives.
- Exceptional organizational skills and attention to detail, with the ability to manage multiple high-priority deliverables and deadlines simultaneously.
- Strong written and verbal communication skills, including experience drafting executive-ready communications and presentation materials.
- High level of integrity and discretion when handling confidential, sensitive, or business-critical information.
- Proficiency with common productivity and collaboration tools, including Google Workspace and Zoom.
Benefits
- Competitive pay
- Generous time-off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
Workplace
- Remote-first company based in Colombia
- Approximately 5-10% travel is anticipated
Skills
- Google Workspace
- Zoom
- AI And Automation Tools
- Contract Management
- Procurement Processes
- Budget Tracking