Executive Operations Leader

San Francisco · 3-5 years experience · Full-time · Hybrid · Posted Oct 19, 2026

At a glance

The EA Team Lead will manage and develop a team of Executive Assistants while providing direct support to a C-Suite executive.
This role is responsible for setting operational standards, building scalable processes, and leveraging technology and AI to improve team efficiency.
The position sits within the People Team and acts as a strategic partner to senior leadership.

Lead, coach, and develop a team of EAs through regular 1:1s, feedback, and career development.
Provide direct support for one C-Suite Executive and back up coverage as needed.
Set the vision and operating standards for the EA program, including onboarding and role expectations.
Build scalable playbooks, templates, and repeatable approaches for leadership meetings and company events.
Foster a connected EA community through shared practices and knowledge sharing.
Partner with executives and their EAs to calibrate support and ensure appropriate coverage.
Own hiring for the EA team, including defining the bar and onboarding new hires.
Identify and implement efficiencies through technology, AI, and automation.
Serve as an escalation point and thought partner for complex or sensitive situations.
Partner with the People Team on programs involving executive and leadership support.

8+ years of experience as an EA supporting C-suite executives in complex, fast-paced environments.
3-5 years of experience leading, coaching, or managing EAs or administrative teams.
Track record of developing people with the ability to give clear, direct feedback.
Experience planning and running complex programs and events like Board meetings and All Hands.
Strategic and operational mindset with the ability to turn recurring work into scalable systems.
Strong judgment and discretion when handling confidential information.
Ability to build trust and influence senior leaders and cross-functional partners.
Builder mindset with comfort using technology, AI, and automation.
Excellent written and verbal communication skills.
Comfort operating at a fast pace and navigating shifting priorities.