Receptionist

United Kingdom - London · Posted Oct 12, 2026

At a glance

NICE (Nasdaq: NICE) is a global leader in software solutions that help organisations deliver extraordinary customer experiences, combat financial crime, and enhance public safety. Our solutions are trusted by thousands of organisations worldwide, including many of the world's leading enterprises.
Driven by innovation in AI, cloud, digital, and analytics technologies, NICE empowers organisations to transform the way they engage with customers and communities.
NICE is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Reporting to: Facilities Manager
Req ID: 11825

We're looking for a professional, organised, and customer-focused Receptionist to be the face of our London office.
As the first point of contact for employees, customers, suppliers, and visitors, you'll play a key role in creating an outstanding workplace experience while ensuring the smooth day-to-day operation of our office.
You'll support reception operations, facilities coordination, workplace administration, and office events while partnering with colleagues across the business.

Deliver a professional and welcoming experience for all visitors, employees, and external partners.
Manage the reception area, ensuring it remains organised, presentable, and operating efficiently.
Coordinate visitor access, maintain sign-in procedures, and support office security protocols.
Book and manage meeting rooms, including room setup, catering arrangements, and visitor requirements.
Handle incoming and outgoing mail, courier services, and international shipments.
Maintain office supplies, stationery, and workplace inventory levels.
Raise purchase orders, process invoices, and support expense tracking where required.
Liaise with building management, vendors, contractors, and workplace service providers.
Coordinate facilities requests and ensure office issues are resolved promptly.
Support employee engagement activities, office events, and workplace initiatives.

Previous experience in a Receptionist, Front of House, Office Coordinator, or Administrative Support role.
Excellent communication and interpersonal skills with a professional and approachable manner.
Strong organisational skills with the ability to effectively manage multiple priorities.
High attention to detail and a proactive approach to problem-solving.
Strong customer service mindset and commitment to delivering a great workplace experience.
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Ability to work independently while also collaborating effectively across teams.