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Field Deployment Engineer, Northern Europe

Axon

Netherlands · Netherlands-Amsterdam · Remote · Posted Oct 8, 2026

At a glance

Workplace
Remote
Location
Netherlands · Netherlands-Amsterdam

About the role

  • As the Deployment Engineer, you will be tasked with driving customer success and technical adoption of Axon products and solutions.
  • The objective is to grant a successful adoption and use of technology for the Public Safety and adjacent sectors in the region.

Responsibilities

  • Become the dedicated technical expert across the Axon ecosystem, maintaining deep knowledge of both current and expanding product deployments.
  • Serve as a technical liaison between Axon, the customer, and any strategic delivery partners.
  • Follow-up on all requests submitted from customers.
  • Work with the sales team to support existing customers.
  • Manage tickets and RMA and work with internal teams from the identify of an issue and through the entire life cycle of the adoption.
  • Travel may be required, up to 40%, nationally and internationally.
  • Coordinate and schedule regular calls with existing customers.
  • Focus on customer loyalty
  • Proactively look out for customers’ business, suggesting new and innovative ways to keep them succeeding with Axon products
  • Facilitate integration with existing customer platforms.

Requirements

  • Fluent Dutch and English written and verbal communication skills is essential.
  • Tactically focused on managing customer success adoption.
  • Mission driven mentality, highly motivated, with a drive to execute on tasks.
  • Strong technical foundation including working knowledge of enterprise networking, SaaS platforms, Windows environments, integration patterns, and technical troubleshooting.
  • The ability to legally live in territory, and travel to other countries as required.
  • The ability to work with all levels in an organization effectively and build strong partnerships.
  • Strong computer skills - proficiency in MS Office, CRM, and collaboration tools.

Workplace

  • Travel expectations: up to ~40% (variably in-country and across Benelux, Nordics, and Baltics)

Skills

  • TCP/IP
  • Routing
  • Switching
  • DNS
  • DHCP
  • VPNs
  • Firewalls
  • SaaS
  • APIs
  • Active Directory
  • Entra ID
  • MS Office
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  • Salesforce
  • Trello

Axon

Field Deployment Engineer, Northern Europe

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