At a glance
- Workplace
- Onsite
- Location
- UK and Europe Client Sites · Verda Park
About the role
- The Field Service Engineer will join the Service Operations team to maintain, service, and repair Dexory's fleet of logistics robots.
- The role begins with a 3-month training period in electro-mechanical assembly within the Production team before transitioning to field operations.
- This position requires frequent international travel to client sites to ensure the operational status of robotic equipment.
Responsibilities
- Perform on-site and off-site service and repairs for Dexory robots and equipment
- Develop, implement and action work instructions for service and repair tasks
- Develop and implement service plans in line with Engineering recommendations
- Maintain product traceability records
- Maintain product currency
- Ensure team compliance with quality assurance processes and contribute to continuous improvement initiatives
- Ensure team compliance with health and safety regulations
- Fulfill additional duties, whether functional or administrative, as assigned by management
Requirements
- In excess of five years experience in electromechanical assembly and service in a precision industry (including Motorsport, Aerospace, Railway, Automotive etc)
- Ability for frequent travel onsite and abroad to client sites
- Possess a passport without restrictions
- Strong electrical and mechanical diagnostic skills
- Excellent oral and written communication skills
- Impeccable attention to detail
- Ability to work in a team, and to lead a team through tough challenges
- Driven to succeed in dynamic growing organisation
- Flexible attitude to working hours and location
- Full Clean UK driving license
Preferred qualifications
- Experience with business software tools such as Jira, Confluence, Slack and G-Suite
- Experience with manufacturing software such as manufacturing execution systems
- Linux operating system experience
- Root cause analysis methodologies
Benefits
- Private healthcare via Bupa with 24/7 medical helpline
- Life insurance
- Income protection
- Pension (4+% employee, 5% employer)
- Employee Assistance Programme
- 25 holidays per year
- Full meals onsite in Wallingford
- Team events and office snacks
Workplace
- Requires frequent travel to international client sites
- Full meals provided onsite in Wallingford
Skills
- Electromechanical Assembly
- Jira
- Confluence
- Slack
- G-Suite
- Manufacturing Execution Systems
- Linux
- Root Cause Analysis
