At a glance
- Experience
- 1-2 years experience
- Employment
- Full-time
- Location
- King of Prussia
About the role
- This role is responsible for leading a team that embodies the Everlane ethos and delivers a best-in-class store experience.
- You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience.
Responsibilities
- Make timely and effective decisions that balance team goals and foster a customer-focused environment
- Create a sense of urgency in your team to achieve results and eliminate obstacles that affect performance
- Create a climate where people are motivated to do their best to help your store achieve its objectives
- Use a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses to have a greater contribution to your team
- Lead your team to ensure our service model comes to life in-store
- Zone, prioritize and delegate tasks for team members in zones based on the needs of the business
- Set goals for your team while coaching and motivating to drive results on the sales floor and provide in the moment feedback to team members
- Perform hourly reads and update the team on current business goals and results
- Celebrate successes and share recognition within the team when results are achieved
- Share business results and anecdotal feedback with the leadership team
Requirements
- 1-2 years of leadership experience
- Strong written and verbal communication skills
- The ability to work closely and effectively with the rest of your store leadership team
- Strong organization skills and are excited about the details
- A proven track record of hiring, leading and developing effective store teams
- A fan of Everlane, our product, and our values
- Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
- Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays
- Must regularly move around all areas of the store and be accessible to customers
