Global People Experience Specialist
Singapore Guoco · Singapore (Guoco) · Onsite · Posted Oct 14, 2026
At a glance
- Workplace
- Onsite
- Location
- Singapore Guoco · Singapore (Guoco)
- Visa sponsorship
- Visa sponsorship not offered
About Agoda
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
- Get to Know Our Team
- The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance . Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.
- The Opportunity
About the role
- In this role, you will manage local global mobility, immigration, relocation, and onboarding activities in your assigned geography.
- You will coordinate with employees, hiring managers, internal stakeholders, and third-party vendors to ensure smooth and timely employee experience.
- You will also support local People Operations and compliance activities that require in-country action.
Responsibilities
- Manage mobility cases, including visas, relocations, renewals, and cancellations.
- Ensure cases are completed accurately, on time, and in line with regulatory requirements.
- Maintain accurate records and escalate risks or delays affecting relocation or start dates.
- Partner with immigration, relocation, and other third-party vendors to deliver required services.
- Coordinate stakeholders, track case progress, and follow up on outstanding actions.
- Monitor vendor service quality, resolve issues, and ensure timely support for the employees.
- Coordinate onboarding and Day 1 logistics for new hires and conduct new hire orientation.
- Ensure new hires have the information, access, equipment, and support needed to start successfully on site.
- Support local People Operations, statutory, regulatory, and employment-related requirements.
- Identify opportunities to improve processes where possible.
Requirements
- 5+ years of people operations, employee engagement, or Global Mobility & immigration-related working experience
- At least 3 years of demonstrable experience coordinating multiple stakeholders and working with third-party vendors to deliver employee-facing services or operational processes.
- At least 3 years of demonstrable experience independently managing cases, processes, or employee support activities, including tracking actions, meeting deadlines, and escalating risks or issues as needed.
- Strong organizational and time-management skills, with the ability to manage multiple cases and deadlines.
- Excellent communication and interpersonal skills, with a strong service-oriented mindset.
- Ability to work effectively with international employees, local hires, hiring managers, vendors, and cross-functional teams.
- High attention to detail and the ability to manage sensitive employee information with discretion.
- Proactive problem-solving skills and the ability to follow up, escalate, and drive actions to completion.
- Ability to work independently while collaborating effectively with a manager and team based in another location.
- Professional fluency in English, both written and spoken
Skills
- Workday
- Greenhouse
- ServiceNow
- Zendesk
