Hardware Field Quality Engineer Intern (Summer 2027)
Longueuil · Montreal · USD 34-36 / hour · Onsite · Posted Oct 2, 2026
At a glance
- Workplace
- Onsite
- Location
- Longueuil · Montreal
- Salary
- USD 34-36 / hour
About the role
- Lyft Urban Solutions is seeking a Hardware Field Quality Engineer Intern to join the Field Quality team at the Longueuil facility.
- The role involves investigating real-world hardware issues for bikes, e-bikes, batteries, and stations after they leave the factory.
- Interns will work hands-on with failed parts in the lab and analyze field data to determine the scope of hardware issues.
Responsibilities
- Support failure analysis on parts returned from the field, including requests from enterprise customers, by helping with teardown, inspection, and electrical testing and documenting findings with photos.
- Help monitor field data, such as vehicle and station alerts and repair records, and flag emerging issues to the team.
- Build and update dashboards and queries that track reliability metrics and retrofit progress.
- Assist with field retrofit campaigns by helping identify affected units and tracking progress.
- Help review repair SOPs and troubleshooting guides used by market mechanics, and suggest improvements.
- Contribute to field failure investigations in Jira, working with engineers on root cause and corrective actions.
Requirements
- Currently enrolled in a Bachelor's or Master's program in Mechanical, Electrical, Mechatronics, or Industrial Engineering, or a related field, at a Canadian university, graduating between December 2027 and summer 2028.
- Master's students who worked between degrees should have less than 2 years of full-time experience.
- Professional proficiency in French and English, written and spoken.
- Hands-on comfort with electromechanical hardware, including disassembly, inspection, and basic electrical troubleshooting with tools like a multimeter.
- Strong analytical skills and comfort working with large, imperfect datasets to reach clear conclusions.
- Familiarity with structured problem-solving methods (5 Whys, fishbone diagrams, 8D, FMEA).
- Curious and detail-oriented, with clear written communication.
Preferred qualifications
- Previous internship or co-op in quality, reliability, test, or failure analysis
- SQL or Python, and experience with Mode, Hex, Tableau, or Power BI
- Familiarity with Jira or similar ticketing tools
- Exposure to e-bikes, batteries, automotive, or other electromechanical products, or to reading wiring diagrams
Benefits
- Mental health benefits
- 2 days paid time off
- 3 days sick time off
- Subsidized commuter benefits
- Lyft ride credits
Workplace
- This role is on-site at a Lyft location full time.
- Lyft highly values having employees working in-office to foster a collaborative work environment and company culture.
Skills
- Multimeter
- SQL
- Python
- Mode
- Hex
- Tableau
- Power BI
- Jira
- 5 Whys
- Fishbone Diagrams
- 8D
- FMEA