Head of AI Native Operations

Remote, Global · Full-time · Remote · Posted Oct 5, 2026

At a glance

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

We are looking for a Head of AI Operations to own how Supabase works.
Supabase is building an AI-native internal operating system: a common way of working across the company where AI carries a meaningful share of the operational load rather than sitting alongside it as an assistant.
You will lead a small team of senior individual contributors, one building the platform and one running enablement.

Own the maturity model end to end: The rubric, the scoring method, the evidence standard, and the appeals path.
Run assessments and commitments: Conduct assessments with department heads yourself, landing them as commitments with named owners and dates rather than opinions.
Own the standards layer: Define how work gets tracked, decisions get proposed and resolved, teams migrate onto shared tooling, and stale documentation gets retired.
Fix the decision process: Ensure written proposals reach resolution instead of accumulating unresolved by defining stages, exit criteria, and closing mechanisms.
Run the operating cadence: Lead automated weekly reporting, a regular blockers-and-decisions forum, a monthly leadership review, and a quarterly board-level format.
Manage rollouts: Execute private assessments first so leads see only their own and have time to move, followed by a pre-committed public transparency date.
Wire standards into onboarding: Ensure every cohort arrives pre-trained rather than inheriting nearby habits.
Build and direct the team: Hire, grow, review, and direct two senior individual contributors (platform and enablement) without doing their work for them.
Measure and publish outcomes: Measure and publish whether the thesis holds by tracking how much coordination work agents absorb versus what a human program office would cost.

Scale & Cadence Experience: Have run operating cadence and program discipline at a company crossing ~200 to 800 people while remote and async.
Agentic AI Expertise: Have personally built agentic AI workflows that others depended on.
Standard Adoption Track Record: Have taken a standard from zero to company-wide without direct authority over adopters, with a clear mechanism that made it stick.
Async Communication Skills: Are an exceptional writer who leverages documents as enforcement mechanisms.
Accountability: Are comfortable being graded publicly by the system you build alongside every other team.

Have run a maturity model or capability assessment across teams you did not own, published results, and driven organizational reallocations.
Are native to Git, Markdown, and Pull Requests (whether through engineering or technical operations background).
Have permanently eliminated a recurring meeting by replacing it with an automated system.
Deep software engineering background is a plus, but not required.