HR Business Process Excellence Manager

Santa Clara · USD 153,000-230,000 / year · Onsite · Posted Oct 19, 2026

At a glance

As our HR Business Process Excellence Leader, you will architect the scalable operational foundation for HR before processes run at scale.
You will define end-to-end process standards, build continuous improvement capability across all HR Centers of Excellence (COEs), and create repeatable playbooks for M&A integrations and global expansions.

Define End-to-End Process Standards: Architect cross-functional HR workflows, SOPs, RACI frameworks, and governance standards for emerging and unmapped activities to ensure operational excellence prior to global execution.
Embed Human-Centered Process Design: Conduct discovery, employee journey mapping, stakeholder research, and rapid prototyping to deliver seamless employee and manager experiences before scaling solutions.
Drive Organization-Wide Capability Building: Establish coaching pathways, playbooks, and self-service toolkits to train HR COE teams in Lean Six Sigma and modern process improvement methodologies.
Govern Cross-Functional HR Change: Define systemic change guardrails, review criteria, and sign-off protocols to eliminate operational friction and align multi-team initiatives prior to rollout.
Scale M&A and Global Expansion Playbooks: Lead process due diligence, process harmonization, and audit readiness for acquisitions and new legal entity launches worldwide.

Proven track record of personally leading complex, end-to-end process redesigns that delivered measurable business impact and operational efficiency.
Deep expertise in Lean Six Sigma methodologies, design thinking, journey mapping, and quantitative process analytics.
Demonstrated experience coaching and upskilling multi-disciplinary HR or operational teams in continuous improvement techniques.
Strong cross-functional leadership skills with a history of establishing governance guardrails and driving alignment across senior leadership.
Hands-on experience with M&A diligence, HR process harmonization, or legal entity entity/geographical expansion playbooks.
Familiarity with modern enterprise HR tech stacks, including HRIS platforms (e.g., Workday) and HR service delivery systems (e.g., ServiceNow HRSD).

Primarily an in-office environment expected to work from the Santa Clara office in compliance with company policies.