At a glance
- Workplace
- Onsite
- Location
- Montevideo, Montevideo, Uruguay · Montevideo
About the role
- This role combines regional HR operations support for LATAM with a global coordination function that spans cross-regional HR processes.
- It is a dual-focus position that keeps one foot in the day-to-day employee lifecycle and the other in building and improving how Verifone's HR team operates across borders.
Responsibilities
- Serve as the first point of contact for LATAM employee and manager HR inquiries via ServiceNow
- Manage employee lifecycle transactions in Workday, including onboarding, transfers, leaves, terminations, and contract changes
- Support onboarding and offboarding for LATAM hires and departures — including offers, employment letters, and documentation — in partnership with Talent Acquisition
- Maintain employee records, support payroll & benefit coordination in line with country-specific requirements
- Coordinate pre-employment requirements, including background checks where applicable
- Support the in-country HR Manager and Business Partner in Uruguay with day-to-day operational tasks
- Own onboarding status tracking across all regions from offer acceptance through start date, partnering with regional HR teams to flag delays and close gaps
- Provide leadership with a consolidated status view across coordinated processes, ensuring visibility and accountability
- Take on additional global process coordination projects as they arise, with scope expanding over time
Requirements
- Experience in HR operations or shared services, with a background in analyst or customer support-style HR work
- Working knowledge of HR systems such as ServiceNow, Workday, Greenhouse, or DocuSign
- Spanish fluency required
- Strong English communication skills across written and verbal contexts
- A transformational mindset — someone energized by improving and rebuilding processes, not just maintaining them
- Genuine interest in AI and its application in HR operations; we want someone who actively wants to bring these tools into the work
- Comfortable working across time zones and collaborating with regional teams around the world
Preferred qualifications
- Portuguese a plus
Workplace
- Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.
Skills
- ServiceNow
- Workday
- Greenhouse
- DocuSign
- Spanish
- Portuguese
- English
