At a glance
- Location
- London, England · United Kingdom-London
About the role
- The HR Specialist, EMEA will deliver high-quality, responsive, and scalable employee support across the region.
- This role involves managing the full employee lifecycle, utilizing data and technology to solve employee needs, and driving process improvements.
- The position requires a focus on operational excellence, AI fluency, and the ability to balance human judgment with system-driven workflows.
Responsibilities
- Own day-to-day HR support across the employee lifecycle for the EMEA region.
- Manage employee lifecycle activities including starters, leavers, contractual changes, and pay-related changes.
- Apply judgment to complex, sensitive, or time-critical situations and escalate to HR Business Partners when necessary.
- Maintain accuracy and data integrity in HR systems, documentation, and case management.
- Identify recurring issues, process breakdowns, or manual handoffs and recommend practical solutions.
- Support continuous improvement initiatives to simplify processes and increase scalability.
- Produce standard and ad-hoc reporting to support data-driven business decisions.
- Support regional and cross-functional HR projects, including system implementations and organizational changes.
- Maintain clear HR knowledge documentation and employee-facing content.
- Use approved AI and technology to synthesize information, support research, and accelerate problem-solving.
Requirements
- Approximately 2–4+ years of relevant HR, HR Operations, or Shared Services experience.
- Understanding of the employee lifecycle and experience managing moderately complex HR activity.
- Experience working in a fast-paced, high-volume HR or Shared Services environment.
- Working knowledge of HR policies, processes, data confidentiality, and GDPR requirements.
- Strong critical-thinking and problem-solving skills.
- Confidence in navigating ambiguity and working with objectives rather than step-by-step direction.
- Strong organizational skills with the ability to prioritize competing work.
- Analytical capability including experience producing reports and using data to identify improvements.
- Confidence using HR systems, case management or ticketing platforms, and Microsoft Excel.
- Strong written and verbal communication skills.
Workplace
- Role is based in London, England.
Skills
- HR Operations
- Shared Services
- GDPR
- Case Management
- Ticketing Platforms
- Microsoft Excel
- Reporting
