At a glance
- Experience
- 5+ years experience
- Workplace
- Remote
- Location
- Sydney
About the role
- As an Implementation Engineer at Adyen, you will partner with fast-growing and enterprise businesses to design, integrate, and scale how they use Adyen’s payment platform.
- This role sits at the center of complex technical delivery and pre-sales collaboration, where you help merchants make architectural decisions that directly impact performance, scalability, and global expansion.
- You will act as the primary technical partner for merchants, owning projects from solution design through to successful launch.
Responsibilities
- Deliver end-to-end implementation projects from solution design through to go-live
- Design and help merchants build high-performance, API-based integrations for complex systems.
- Partner closely with Sales during pre-sales to shape solutions, assess feasibility, and support technical discussions with prospective merchants
- Act as the primary technical partner for merchants, guiding architecture and integration decisions
- Build alignment across Product, Engineering, Sales, and Project Management to drive the best outcomes for merchants
- Guide merchants through technical design decisions, testing, and production readiness
- Improve delivery quality by sharing best practices and helping elevate team knowledge
- Support a culture of growth by sharing knowledge and helping others unblock and succeed
- Act as the voice of the merchant internally, translating customer needs and pain points into actionable insights for Product and Engineering
- Advocate for improvements in Adyen’s products and integration experience based on recurring merchant challenges and feedback
Requirements
- 5+ years of experience in technical consulting, integrations, or software engineering
- Deep understanding of APIs and experience working across frontend and backend systems
- Comfortable making decisions in ambiguous environments
- Solid communicator who can lead technical discussions and build credibility with both technical and business stakeholders
- Proactive builder who takes initiative to see projects through to completion.
- Pragmatic approach focused on working, scalable solutions
- You proactively share best practices to help the team grow and to ensure merchants deliver high-quality, reliable integrations
Workplace
- Office-first company that values in-person collaboration
- Does not offer remote-only roles
Skills
- APIs