Incident Response Manager - Privacy

San Francisco, CA | New York City, NY · San Francisco · USD 290,000-365,000 / year · 7+ years experience · Hybrid · Posted Sep 24, 2026

At a glance

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

Anthropic is seeking an Incident Response Manager to own and evolve the privacy incident management program for frontier AI systems.
This senior-level role on the Technical Program Manager ladder focuses on detecting, responding to, and learning from privacy incidents involving sensitive data.
The position involves cross-functional collaboration to drive systemic improvements and ensure accountability across engineering, security, and legal teams.

Own the end-to-end privacy incident management program including detection, response, escalation, and remediation.
Serve as incident commander for privacy incidents, coordinating across executive, engineering, security, and legal stakeholders.
Establish and run incident commander rotations within the privacy team.
Drive post-incident accountability by tracking action items and systemic improvements.
Analyze incident trends to surface systemic risks and recurring root causes.
Partner with engineering and product teams to prioritize and implement preventive improvements.
Lead post-mortems and retrospectives to ensure learnings are socialized across the organization.
Partner with Privacy Legal on breach assessments and regulatory communications.
Develop and maintain privacy incident response documentation, playbooks, and training materials.
Define and track incident management KPIs for leadership reporting.

Experience leading or building incident response programs at a technology company.
Demonstrated track record of turning incident data into systemic organizational improvements.
Comfort participating in on-call responsibilities and leading high-severity incident response.
Experience building and scaling operational processes from the ground up.
Ability to drive accountability and influence cross-functional teams without direct authority.
Strong analytical skills with experience in incident trend analysis and metrics reporting.
Highly organized with the ability to bring structure to ambiguous, fast-moving situations.
Excellent communication skills for coordinating across technical and non-technical stakeholders.
Ability to thrive in fast-paced environments with shifting priorities.
Bachelor’s degree or equivalent combination of education, training, and experience.

7+ years of experience in technical program management, incident management, or security/privacy operations.
Familiarity with privacy regulations and breach-notification obligations such as GDPR, CCPA, or HIPAA.
Experience working with legal counsel under privilege.
Legal background.

Location-based hybrid policy requires staff to be in the office at least 25% of the time.
Some roles may require more time in the office.