At a glance
- Workplace
- Onsite
- Location
- Gurugram
About the role
- We are seeking an experienced Salesforce Development Lead to join our dynamic team in Gurugram.
- You will contribute to high-visibility, strategic initiatives that are critical to the success of KKR’s business.
- As a Salesforce Development Lead, you will be responsible for leading the development team, designing and implementing scalable and high-quality Salesforce solutions.
Responsibilities
- Lead and mentor a team of Salesforce developers, providing technical guidance, code reviews and ensuring best practices and coding standards are followed.
- Collaborate with product managers, and stakeholders to gather requirements and translate them into technical solutions.
- Own and maintain Salesforce development standards, including code quality, documentation, and version control.
- Lead troubleshooting and resolution of technical issues across the Salesforce ecosystem.
- Ensure compliance with KKR Information Security, Data Privacy and governance standards and policies.
- Design, develop, and deploy custom Salesforce solutions using Apex, Visualforce, Lightning components, and other Salesforce technologies.
- Design, implement and optimize Salesforce architecture (Sales Cloud, Service Cloud, with a focus on Case Management, Data Cloud, AgentForce, etc.).
- Integrate Salesforce with telephony systems to enhance customer service capabilities.
- Manage integrations between Salesforce and other systems using Data Cloud, APIs, middleware and data pipelines.
- Ensure the scalability and maintainability of Salesforce solutions, staying updated with the latest Salesforce releases and features.
Requirements
- Bachelor’s degree in computer science information technology, or a related field.
- At least 12 years of technology experience with a minimum of 5 years of experience in Salesforce development.
- Proven experience with Sales Cloud, Service Cloud, particularly in Case Management, Data Cloud, Agent Force, etc.
- Proficiency in Apex, Visualforce, Lightning components, and Salesforce automation tools.
- In-depth understanding of Salesforce configuration, security, data model and workflows.
- Strong understanding of Salesforce Governor limits and performance optimization techniques.
- Experience with CI/CD processes and agile methodologies.
- Salesforce Certified Platform Developer I & II.
- Salesforce Application or System Architect certifications.
- Salesforce Certified Sales Cloud Consultant.
Preferred qualifications
- Experience with telephony integrations and Einstein Analytics is highly desirable.
Workplace
- This position is a full-time position and will be onsite in our Gurugram office.
- We are operating in a 4 day in office, 1 day flexible work arrangement.
Skills
- Apex
- Visualforce
- Lightning Components
- Sales Cloud
- Service Cloud
- Data Cloud
- Agent Force
- Einstein Analytics
- APIs
