Internal Communications Lead, Enterprise & Growth
San Francisco · New York City · 1-2 years experience · Full-time · Hybrid · Posted Sep 22, 2026
At a glance
- Experience
- 1-2 years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- San Francisco · New York City
About OpenAI
- OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
- We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
- For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
- Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
- To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
- We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
About the role
- We are looking for an experienced internal communications leader to own the strategy for our Enterprise & Growth portfolio, spanning B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, Commerce, and Consumer Verticals.
- You will have the opportunity to work closely with executives to help employees understand where the business is going, why decisions are being made, and how their work ladders up.
- A central part of this role is helping employees understand how our technology reaches people and businesses – and what we learn when they use it.
Responsibilities
- Set and deliver the communications strategy for Enterprise & Growth, leading programs from initial recommendation through execution and evaluation.
- Advise senior leaders and shape their communications by developing leadership updates, narratives, and presentations.
- Guide communications through complex and sensitive changes, including leadership transitions, organizational changes, and evolving business priorities.
- Lead company-wide user and customer storytelling by building programs that show how people and organizations use our technology.
- Bring employee perspectives into communications decisions by synthesizing questions and feedback from Slack, leadership forums, and other channels.
- Keep work moving as priorities change by moving quickly, adapting as new information comes in, and keeping everyone involved informed.
- Strengthen the broader Internal Communications function by contributing to shared priorities and turning successful approaches into practices others can use.
Requirements
- 10+ years of relevant experience in internal or executive communications, marketing communications, operations, or a related field
- Demonstrated ownership of complex communications programs
- People Management experience (1-2 years minimum)
- Experience advising senior leaders, building trust through preparation, discretion, and thoughtful and strategic recommendations
- Excellent writing and editorial judgment to explain business strategy and complicated decisions clearly
- Curiosity about how businesses grow and how people use technology
- Strong program leadership, ownership, and adaptability to bring structure to ambiguous work
- Sound judgment and resilience under pressure to stay constructive, collaborative, and solutions-oriented
Workplace
- Hybrid work model of 3 days in the office per week
Skills
- Slack
