IT Logistics Warehouse Lead

Seattle · USD 28-31 · 3-5 years experience · Onsite · Posted Oct 9, 2026

At a glance

The IT Logistics Warehouse Lead is responsible for leading the day-to-day execution of IT logistics and warehouse operations within a fast-paced, customer-focused environment.
This is a hands-on leadership role combining operational execution, IT asset management, inventory control, team coordination, and continuous improvement.
The Warehouse Lead provides daily direction to associates, monitors workload and performance, removes operational blockers, and serves as the first point of escalation for process, system, quality, and service-related issues.

Lead and coordinate daily IT logistics and warehouse activities, ensuring work is prioritized and completed in line with operational requirements and customer commitments.
Provide clear daily directions to warehouse associates, including workload allocation, task delegation, and prioritization.
Maintain a hands-on presence within the operation and actively support the team during periods of increased volume or operational demand.
Monitor performance against key service, quality, productivity, accuracy, safety, and cost metrics.
Act as the first point of escalation for operational, process, quality, or system-related issues.
Coordinate the movement of IT assets through inbound, processing, inventory, provisioning, and outbound workflows.
Support receiving activities, including shipment verification, inspection, processing, and accurate system transactions.
Coordinate and support monthly cycle counts and other inventory control activities.
Ensure associates consistently follow approved global SOPs, work instructions, safety requirements, and customer processes.
Provide daily operational and performance updates to management.

Demonstrated ability to organize and prioritize work across multiple operational requirements.
Experience working against defined KPIs, SLAs, productivity targets, or service expectations.
Strong leadership skills with the ability to provide direction, coaching, and support to team members.
Strong problem-solving skills and a practical, hands-on approach to resolving operational issues.
Excellent written and verbal communication skills.
Strong organizational and time-management skills with the ability to make timely, informed decisions.
High level of accuracy, attention to detail, and commitment to maintaining data integrity.
Strong customer-service mindset with a proactive approach to identifying and resolving issues.
Ability to work independently while collaborating effectively as part of a wider team.
Flexibility and adaptability in response to changing operational and business requirements.

Previous experience within logistics, warehousing, supply chain, IT asset management, or a similar operational environment preferred.
Degree preferred but not required; relevant operational and leadership experience will be considered.

Travel to other customer or operational sites within the region when required to support business needs, projects, escalations, or temporary increases in workload.
Onsite position