Lab Operations Engineer, Systems Integration | Consumer Devices
San Francisco · Full-time · Onsite · Posted Oct 6, 2026
At a glance
- Employment
- Full-time
- Workplace
- Onsite
- Location
- San Francisco
About OpenAI
- OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
- We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
- For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
- Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
- To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
- We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
About the role
- As a Lab Operations Manager, Systems Integration, you will own the day-to-day operation of a large-scale consumer device test lab.
- This is a hands-on operations leadership role keeping device fleets, test rigs, lab infrastructure, inventory, provisioning, maintenance, and logistics running smoothly.
- You will have the opportunity to build the lab operating model early, shaping the systems, standards, and workflows that support products from prototype through launch.
Responsibilities
- Manage configuration, deployment, tracking, lifecycle, and accurate asset records for a large fleet of consumer devices and test equipment; coordinate receiving, storage, checkout, shipping, transfers, spares, and secure disposal.
- Keep racks, benches, test rigs, cabling, power, networking, peripherals, and shared equipment reliable and organized; diagnose issues and coordinate repairs, replacements, and preventive maintenance.
- Flash, provision, reset, configure, label, and assign devices to test environments.
- Partner with engineering and QA on large-scale test automation setups, failure reproduction, diagnostics collection, log capture, and environment resets.
- Track fleet health, rig availability, utilization, and upcoming test needs; identify constraints before they block testing.
- Work with hardware, systems, QA, reliability, IT, and infrastructure teams to keep the lab ready for development and release activities.
Requirements
- Proven track-record of operating or supporting a hardware, electronics, reliability, manufacturing, or QA test lab.
- Hands-on experience managing fleets of consumer electronics, embedded devices, prototypes, or connected hardware.
- Comfortable setting up, configuring, troubleshooting, and maintaining devices, test rigs, networking, power systems, and peripherals across USB, Wi-Fi, Ethernet, Bluetooth, power, and device connectivity.
Preferred qualifications
- Basic CAD familiarity is a plus.
Skills
- USB
- Wi-Fi
- Ethernet
- Bluetooth
- CAD
