At a glance
- Location
- Venice
About the role
- The Café Experience Lead is a hands-on role responsible for delivering exceptional coffee and hospitality within The Lighthouse, a creative campus for creators.
- This position involves shaping the café's daily rhythm, managing inventory, and fostering a welcoming environment for members and guests.
Responsibilities
- Prepare consistently exceptional coffee and beverages.
- Maintain deep knowledge of coffee, extraction, equipment, technique, and product quality.
- Create a warm, highly hospitable experience for members, guests, and regulars.
- Learn member preferences and anticipate needs in a membership-based environment.
- Own café inventory, including ordering, receiving, stock levels, storage, waste control, and regular inventory counts.
- Maintain café cleanliness, organization, presentation, and readiness.
- Help establish café standards, systems, and service rituals.
- Train and support additional café team members.
- Partner with the broader team on events, programming, and member experiences.
- Assist with integrating a thoughtful, high-quality food program into the overall café experience.
Requirements
- Serious coffee expertise and genuine curiosity about the craft and science of coffee.
- Strong barista experience and confidence operating café equipment.
- Exceptional hospitality instincts: warm, observant, proactive, and detail-oriented.
- Comfort building relationships with frequent members and regular guests.
- Ability to balance speed, consistency, and high standards.
- An owner’s mentality and excitement about helping shape what the café experience at The Lighthouse can become.
Benefits
- Medical, Dental, Vision
- PTO + Sick Time
- HSA, FSA, and Commuter + Parking Benefits
- Company Paid Life & Disability Insurance
- Voluntary Life Insurance Policy
- Voluntary Hospital and Critical Illness Insurance
- Employee Assistance Program
- 401k with Employer Matching (No Vesting Period)
Workplace
- This is a hands-on role located in Venice, CA.
