Lead Cloud Onboarding Architect
Remote, Any, United States, AMER · Remote, Illinois, United States, AMER · USA - Remote - IL · USD 179,982-224,978 · 2-3 years experience · Remote · Posted Oct 5, 2026
At a glance
- Experience
- 2-3 years experience
- Workplace
- Remote
- Location
- Remote, Any, United States, AMER · Remote, Illinois, United States, AMER · USA - Remote - IL
- Salary
- USD 179,982-224,978
About fivetran
- Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
- Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
- Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions
- As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
- During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
- The Cloud Onboarding Architect Lead is the technical leader for Guided Setup across our dbt enterprise customer base, combining hands-on technical delivery with technical leadership.
- This role owns the most complex and highest-visibility setup engagements while helping define how the entire team delivers setup at scale.
- The position sits at the intersection of technical implementation, customer experience, and product feedback, helping customers navigate the complexity of their data, identity, security, and development environments.
Responsibilities
- Own complex and escalated setup engagements
- Lead Guided Setup for our most technically complex, strategically important, and highest-visibility enterprise accounts across all four milestones: data warehouse/repository configuration, SSO, RBAC/SCIM, and user access
- Serve as the senior technical escalation point when setup issues threaten onboarding timelines or customer activation, including complex PrivateLink, OAuth, SSO, networking, and identity scenarios
- Work directly with customer technical stakeholders and administrators to understand their environment, identify risks, and guide them toward a successful configuration
- Anticipate technical blockers early and create clear plans to resolve them before they impact the broader onboarding program
- Make sound scoping decisions about what belongs in Guided Setup versus Customer Solutions Engineering, Product, or post-onboarding work
- Ensure complex engagements maintain the same high bar for customer experience, documentation, and technical quality as standard setups
- Act as a technical mentor and coach for Cloud Onboarding Architect I/IIs, helping them develop their troubleshooting, platform expertise, and customer-facing skills
- Own and continuously improve the Guided Setup checklist, playbooks, kickoff materials, troubleshooting guidance, and internal documentation
- Be the primary point of contact into Engineering, Product & Design for setup-related bugs, feature requests, and onboarding UX feedback
Requirements
- Deep, hands-on experience with dbt (2-3 years minimum) as an account admin and data practitioner, at a level where you're a trusted authority on the platform
- Prior experience as a Cloud Onboarding Architect / Implementation Consultant (or directly equivalent role)
- Administrator-level fluency with data warehouses (Snowflake / Databricks / BigQuery / Redshift), repositories (GitHub / GitLab / Azure DevOps), and identity providers (Okta / Entra ID / Google), including SSO, SAML, and OAuth
- Track record of mentoring or coaching less experienced teammates on technical and soft skills
- Comfort owning ambiguous, cross-functional problems without a clear playbook — and building the playbook yourself
- Strong written and verbal communication; able to represent the setup team's perspective to Engineering, Product, and customer executives alike
- Ability to tailor consistent white glove setup experiences based on an account’s size and strategic importance
- Strong customer judgment and the ability to balance technical correctness with customer timelines and business priorities
Preferred qualifications
- Experience with PrivateLink or other secure connectivity patterns
- Experience contributing to internal enablement content or documentation
- Comfort being the technical bridge in between, pre-sales, post-sales, Engineering, and Product
- Familiarity with Rocketlane or similar project/time-tracking tools used for onboarding delivery
- dbt Architect certified
Benefits
- 100% employer-paid medical insurance
- Generous paid time away from work, including paid vacation or flexible/unlimited vacation
- Paid sick time
- Inclusive parental leave
- Paid holidays, including a year-end Global Week of Rest
- Volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Monthly cell phone stipend
- Access to an innovative mental health support platform
Workplace
- Remote in the United States, AMER, Illinois
Skills
- Dbt
- Snowflake
- Databricks
- BigQuery
- Redshift
- GitHub
- GitLab
- Azure DevOps
- Okta
- Entra ID
- AWS
Show all 15 skills
- Azure
- GCP
- SQL
