At a glance
- Workplace
- Onsite
- Location
- Bangalore
About the role
- InMobi is seeking a Lead – Workspace Transportation to manage employee transportation for the Bangalore office.
- The role owns daily operations, vendor performance, route planning, employee communication, cost control, safety, and reliable pickup and drop services.
Responsibilities
- Oversee daily pickup and drop operations including trip scheduling, vehicle allocation, driver readiness, dispatch, and completion tracking.
- Plan service capacity using employee demand, office attendance, shift timings, new joiner requirements, and approved service coverage.
- Coordinate route planning and pickup points to balance employee convenience, travel time, vehicle occupancy, and cost while reviewing routes regularly.
- Monitor live trips through the transport platform and vendor control teams, responding promptly to delays, missed pickups, vehicle breakdowns, and last-minute changes.
- Manage transport partners against agreed service levels, fleet commitments, pricing, and response times, and conduct regular reviews.
- Coordinate verification of driver identity, licences, background checks, and required vehicle documents through approved company and vendor processes.
- Act as the primary operational escalation contact for employee transport concerns and coordinate timely resolution with vendors and internal teams.
- Prepare transportation budgets, demand forecasts, and monitor monthly spending to highlight variances or additional funding needs.
- Validate vendor invoices against completed trips, approved rate cards, kilometres or hours, and authorised additional charges.
- Collect employee feedback, track complaints to closure, and maintain an operational dashboard covering punctuality, trip metrics, and costs.
Requirements
- Bachelor's degree in any discipline.
- Experience managing multiple transport vendors, service escalations, route planning, billing validation, and operational reporting.
- Strong understanding of Bangalore commuting patterns and practical experience managing services during traffic congestion and operational disruptions.
- Strong English communication and stakeholder coordination.
- Proficiency in Microsoft Excel, including expense trackers, data reconciliation, and service dashboards, along with working knowledge of Word and PowerPoint.
Preferred qualifications
- A qualification in operations, logistics, supply chain, hospitality, or business administration.
- Preferably five to eight years of relevant experience in corporate employee transportation, fleet operations, or transport vendor management, including experience independently leading operations.
- Experience using employee transport management platforms such as RouteMatic or similar systems.
- Working knowledge of Kannada or Hindi for local vendor coordination.
Skills
- RouteMatic
- Microsoft Excel
