At a glance
- Location
- London, England · UK Support
About the role
- The Logistics Analyst will gather and interrogate data to make decisions that protect cost, service, and brand experience across Soho Home's UK, EU, and US operations. This role combines 'business as usual' report optimization with new report creation and automation, reporting to the Director of Operations & Systems.
Responsibilities
- Build a suite of logistics reports to support 'business as usual' and inform decision-making
- Model the cost and service impact of pricing changes, service propositions, and expansion options
- Quantify the operational and cost impact of distribution changes, such as tariffs, compliance, and product data requirements
- Delivery of cost-to-serve by market and by channel
- Lead invoice audits against contracted rates across regions
- Identify and size cost saving opportunities, and track savings delivered
- Own the KPI framework for partners including on-time-in-full, damages, claims, and returns
- Prepare monthly and quarterly business review packs and evidence SLA breaches for escalation
- Benchmark costs and data across freight and warehousing
- Track warehousing capacity globally to identify risks and opportunities
Requirements
- Demonstrable experience in logistics analysis
- Advanced Excel skills including modelling, Power Query, and pivot analysis
- Advanced Power BI skills
- Working knowledge of multi-market operations, including customs and duty basics
Preferred qualifications
- Experience in Retail or eCommerce
Benefits
- Annual Every House Membership
- 50% off Food & Drink
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- Season Ticket Loan
- Christmas Office Closure
- 2 days paid a year to support a charity
Workplace
- In Office Dog Policy on Fridays
Skills
- Excel
- Power Query
- Power BI
