Manager, Product Program Management

San Francisco, CA | New York City, NY · San Francisco · USD 365,000-365,000 / year · 5+ years experience · Hybrid · Posted Oct 6, 2026

At a glance

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
We are seeking an experienced Operations Manager to lead Product Program Management, the central program management function in Anthropic's Product organization. This team turns the company's hardest cross-functional obligations into programs that run: it stands up the strategic programs Anthropic needs to unblock growth, then runs the scaled operations behind them so partner teams can focus on building and selling Claude. You'll lead managers and program managers across Commercialization Operations, Community and Executive Escalations Operations, and Marketplace Operations, and you'll build a generalist program management bench that incubates new programs for the Product organization. The ideal candidate combines strategic judgment about what the company should take on with the operational rigor to make those programs run at scale.

Anthropic is seeking an experienced Operations Manager to lead Product Program Management, the central program management function in Anthropic's Product organization.
This team turns hard cross-functional obligations into programs that run, standing up strategic initiatives to unblock growth and running scaled operations behind them.

Set the team's charter and priorities: decide which cross-functional programs Product Program Management takes on and which it scales
Build strong partnerships with the teams Product Program Management supports across Product, Engineering, GTM, Finance, Legal, and more
Hire, lead, and develop a high-performing organization of managers and program managers across Product Program Management
Oversee Commercialization Operations, Community and Executive Escalations Operations, and Marketplace Operations
Build a small generalist program management team that incubates new cross-functional programs for the Product organization
Define success metrics for each program and report on them through regular business reviews with Product leadership
Provide thoughtful coaching and feedback to direct reports, and partner with them on their career development and growth

12+ years of experience in program management, business operations, or a related field
5+ years of people management experience, including managing managers
A track record of building programs from 0 to 1 and then scaling them into durable operations
Experience with commercial launches, billing and pricing operations, or marketplace and developer platform operations
Strong judgment and execution on prioritization: you can stack-rank competing asks from Product, Engineering, GTM, and Finance into one roadmap and explain the tradeoffs
Experience partnering with engineering teams to replace manual operational work with tooling and automation
Excellent cross-functional influence with stakeholders who don't report to you, including executives
Clear, concise written communication: you can brief an executive in three sentences and write a process doc the next person can run from
Comfort with ambiguity and a bias toward action in a fast-moving environment with many priorities at once
Excitement about building the operational backbone that lets Anthropic's products launch and scale safely

Experience with more than one of the following: commercial launches, billing and pricing operations, or marketplace and developer platform operations

Location-based hybrid policy: staff are expected to be in one of the offices at least 25% of the time