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Manager, Quote to Order

Zscaler

Remote · San Jose · USD 145,600-182,000 · 3+ years experience · Posted Sep 23, 2026

At a glance

Experience
3+ years experience
Location
Remote · San Jose
Salary
USD 145,600-182,000 · Base salary

About the role

  • We are looking for a Manager - Quote to Order to join our team, based in San Jose, CA, or remote Canada, reporting to the Director, CRM Applications in the IT Business Applications department.
  • This role involves managing and advancing our Quote-to-Order function, driving operational excellence and continuous improvement across Configure, Price, Quote (CPQ) processes and systems.
  • You will closely collaborate with Sales Operations, Deal Desk, Finance, Pricing and direct a team to shape scalable, reliable solutions that elevate the seller experience.

Responsibilities

  • Partner with business stakeholders to build a long-term strategy and systems roadmap supporting Quote-to-Order, proactively managing priorities and feature backlogs
  • Prioritize and groom sprint backlogs to capture user requirements, provide application support, and drive enhancements on the Salesforce CPQ platform
  • Align with go-to-market business leaders to understand growth strategies and optimize processes through experimentation, prototyping, and feature development
  • Build, direct, mentor and coach team members to drive high performance, professional development, and operational excellence

Requirements

  • Strong experience with Quote-to-Order processes, including NPI, CPQ operations and applying an architectural mindset when proposing solution designs
  • Proven ability to lead operational support, business-critical enhancements, process improvements, and author business requirements and solution designs
  • Success in managing product and sprint backlogs to ensure teams deliver high-priority projects with exceptional quality
  • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
  • 3+ years managing direct reports, including analysts, and QA engineers, with a proven track record of establishing quality standards
  • Ability to thrive in a fast-paced, dynamic environment using Agile methodologies and strong analytical, problem-solving, and decision-making skills

Preferred qualifications

  • Experience working in a high growth SaaS or technology company
  • Hands-on experience executing CPQ implementations at scale
  • Highly motivated and self-driven approach to continuous operational improvement

Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks

Workplace

  • Based in San Jose, CA, or remote Canada

Skills

  • Salesforce CPQ
  • CPQ
  • Agile
  • CRM Applications

Zscaler

Manager, Quote to Order

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