Manager, Sales & Service - Brooklyn Basketball
Brooklyn, NY 11232 · Industry City, Brooklyn · USD 72,000-90,000 · 3-5 years experience · Hybrid · Posted Sep 29, 2026
At a glance
- Experience
- 3-5 years experience
- Workplace
- Hybrid
- Location
- Brooklyn, NY 11232 · Industry City, Brooklyn
- Salary
- USD 72,000-90,000
About the role
- The Manager, Sales & Service for Brooklyn Basketball leads sales efforts for programs, trainings, rentals, and birthday experiences.
- This role functions as both an individual seller and a people manager, reporting to the Director of Business Operations.
- The position is responsible for driving team performance, managing the sales pipeline, and developing strategies to increase enrollment and revenue.
Responsibilities
- Lead the sale of Brooklyn Basketball programs including After-School Club, camps, clinics, trainings, rentals, and birthday experiences.
- Personally cultivate relationships with high-value prospects and partners through calls, emails, and face-to-face engagement.
- Manage, coach, and develop the sales & service team through one-on-ones, pipeline reviews, and call coaching.
- Establish team priorities, sales processes, performance expectations, and key performance indicators.
- Develop and execute a comprehensive sales strategy targeting families, schools, organizations, and corporate groups.
- Monitor the sales pipeline from lead generation through conversion within Salesforce.
- Collaborate with internal stakeholders to develop campaign strategies, lead-generation opportunities, and AI-enabled workflows.
- Coordinate the Brooklyn Basketball sales calendar, revenue cycle, and facility schedule.
- Use sales reporting and market research to identify trends and develop revenue-generating opportunities.
- Meet and exceed personal and team performance objectives while maintaining high customer service standards.
Requirements
- Bachelor’s degree.
- 3-5 years of professional sales experience, preferably in sports, hospitality, or events.
- Proficiency in Salesforce and related software.
- Demonstrated success owning a sales pipeline, meeting individual revenue goals, and converting leads.
- Excellent time management and organizational skills.
- Strong verbal and written communication skills.
- Strong knowledge of basketball programming and sales strategies.
Preferred qualifications
- At least 1 year of experience managing or coaching sales and client-facing professionals.
Benefits
- Salary range of $72,000 - $90,000
- Bonus eligibility
- Medical, dental, and vision coverage
- HSA and FSA eligibility
- 401k Employer Match at 4%
- Competitive PTO policy and Company Holidays
- Parental leave policy
- Access to events at Barclays Center
Workplace
- Work primarily in an office or facility environment.
- Requires travel to various areas within the NYC Metro Area for community events and clinics.
- Free lunch provided onsite Monday - Thursday.
- Onsite barista bar available.
Skills
- Salesforce
- Lead Generation
- Sales Strategy
