Manager / Senior Manager, Strategic Business Operations (Bangkok-based)
Bangkok · Bangkok (One Bangkok Office) · 7+ years experience · Posted Oct 7, 2026
At a glance
- Experience
- 7+ years experience
- Location
- Bangkok · Bangkok (One Bangkok Office)
About Agoda
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
- Get To Know Our Team:
- Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners.
- Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business.
About the role
- The Manager / Senior Manager of Strategic Business Operations will lead end-to-end strategic projects for the Travel Distribution team, from ideation to implementation and impact measurement. This role involves collaborating across departments such as Tech, Marketing, Supply, Legal, and Finance to drive complex initiatives that enhance the third-party accommodation supply business.
Responsibilities
- Ideate new initiatives and drive end-to-end implementation to grow the Travel Distribution business.
- Build business cases to evaluate new commercial initiatives or product feature requests.
- Execute revenue optimization initiatives through distribution and pricing experiments and content improvements.
- Enable and support account management teams with tools, documentation, and efficient processes.
- Partake in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features.
- Manage credit risk.
- Maintain and set up control frameworks and SLAs agreed with major stakeholders.
- Manage stakeholders across departments including Product, Tech, Finance, and Legal.
Requirements
- 7+ years of experience leading cross-functional strategy or program initiatives end-to-end with measurable outcomes.
- Strong numerical and analytical skills with hands-on knowledge of data pulling and processing tools.
- Strong critical thinking, strategic thinking, and problem-solving skills.
- Fluent in English.
- Strong stakeholder management skills.
- Ability to own initiatives end-to-end from idea creation to testing and execution.
- Independent and self-driven work style.
- Ability to move fast and adapt to changes.
Workplace
- Position is based in Bangkok, Thailand.
- Office location: One Bangkok Office.
Skills
- SQL
- Tableau
- Project Management
- Business Strategy
- Stakeholder Management
- B2B Travel APIs
