At a glance
- Experience
- 2+ years experience
- Location
- Berlin
- Salary
- EUR 71-84 / year · Base salary
About the role
- As a Market Manager, your role will entail ensuring the health and expansion of our supply in the DACH region (Germany, Austria and Switzerland) and parts of Central Eastern Europe.
- This will involve managing Hotels, optimizing their set-up via discounts, availability and other levers.
Responsibilities
- Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.
- Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
- Implement strategies to effectively manage and optimize your portfolio of hotels in DACH, from independents and family-run properties to groups and chains.
- Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
- Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
- Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
- Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success, including navigating differing local regulatory and tax requirements across Germany, Austria and Switzerland.
- Acquire comprehensive knowledge of DACH market trends to inform both internal and external stakeholders.
- Understand the technical aspects of software partnerships (including property management systems and channel managers) to offer comprehensive support, ensuring a seamless experience for hosts and guests.
Requirements
- 5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
- Fluent German and English are required; additional European languages are a plus.
- Proven track record of being able to effectively work a book of business, demonstrating expertise in nurturing and converting potential opportunities.
- Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making.
- The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight.
- Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.
- Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills.
- Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role.
- Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects.
- Based in Berlin, and must be willing to regularly travel to your assigned territory across Germany, Austria and Switzerland.
Preferred qualifications
- 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge.
- Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management.
- Being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector.
Benefits
- Bonus
- Equity
- Benefits
- Employee Travel Credits
Workplace
- Based in Berlin
- Must be willing to regularly travel to your assigned territory across Germany, Austria and Switzerland (typical expectation once every 4 to 6 weeks)
Skills
- CRM Software
- Salesforce
