Enterprise Account Manager
Remote · New York City, NY · 8+ years experience · Full-time · Remote · Posted Oct 16, 2026
At a glance
- Experience
- 8+ years experience
- Employment
- Full-time
- Workplace
- Remote
- Location
- Remote · New York City, NY
About the role
- PermitFlow is seeking an Enterprise Account Manager to own the commercial relationship for a portfolio of the largest builders, contractors, developers, and multi-brand home-services platforms in the country.
- You will lead renewals end-to-end and build and close expansion pipeline across products, business units, geographies, brands, and volume tiers.
Responsibilities
- Own the commercial relationship and a $6M+ enterprise book of business from the moment each account becomes a PermitFlow customer.
- Lead every renewal end to end — strategy, pricing, negotiation, procurement, legal, close.
- Build and close expansion pipeline across products, business units, geographies, brands, and volume tiers.
- Develop multi-year account plans, stakeholder maps, whitespace maps, and mutual commercial plans.
- Build trusted relationships from decision makers at both the regional an national level, including the C-suite and private-equity sponsors.
- Translate operational outcomes — time-to-permit, throughput, cost, and risk reduction — into executive-grade ROI narratives.
- Own renewal and expansion forecasting, CRM hygiene, next steps, and close plans.
- Partner tightly with Implementation, Ops, and Customer Success on onboarding, operating cadence, health, adoption, and risk signals while holding a clean commercial swim-lane.
- Help build the Account Management playbook — handoffs, tiering, cadences, forecasting, account-planning standards.
- Travel as needed (~20%) for customer meetings, executive reviews, industry events (e.g. Pantheon), and portfolio-company HQ visits.
Requirements
- 8+ years in enterprise Account Management, expansion sales, or a comparable quota-carrying post-sale role.
- Personally managed a $5M+ book and can show GRR, NRR, renewal, and expansion numbers.
- Comfortable with $200K+ ACV accounts, multi-threaded negotiations, procurement, security and legal reviews, and multi-entity rollouts.
- Experience sourcing, qualifying, pricing, negotiating, and closing expansion yourself.
- Experience building executive relationships and connecting usage and outcomes to financial impact, risk, pricing, and a multi-year growth thesis.
- Forecast-disciplined with clear stages, close plans, renewal timelines, and accurate commits.
Preferred qualifications
- Construction-tech, PropTech, field-service software, home services, or another operationally complex vertical experience strongly preferred.
Benefits
- Competitive salary, uncapped commission, and meaningful equity
- 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
- 401(k) savings plan
- Unlimited PTO and paid family leave
- Home office & equipment stipend
- Daily in-office lunch and dinner provided
- Commuter benefits (pre-tax transit and parking)
Workplace
- Remote; New York City, NY
- ~20% Travel as needed for customer meetings, executive reviews, industry events, and portfolio-company HQ visits
Skills
- CRM
