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Market Manager

Airbnb

Phoenix · Arizona · USD 111,000-123,000 · 2+ years experience · Posted Oct 14, 2026

At a glance

Experience
2+ years experience
Location
Phoenix · Arizona
Salary
USD 111,000-123,000 · Base salary

About the role

  • As a Market Manager, your role will entail ensuring the health and expansion of our supply in Italy, managing Hotels, and optimizing their set-up via discounts, availability and other levers.
  • Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market.

Responsibilities

  • Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.
  • Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
  • Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region.
  • Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
  • Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
  • Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
  • Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.
  • Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders.
  • Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests.
  • Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment.

Requirements

  • 6+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
  • Proven track record of being able to effectively work a book of business, demonstrating expertise in nurturing and converting potential opportunities.
  • Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making.
  • The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight.
  • Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.
  • Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills.
  • Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role.
  • Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects
  • English and Italian is required
  • Based in Phoenix, Arizona and must be willing to regularly travel to your assigned territory.

Preferred qualifications

  • 2+ years of tech/travel industry experience is a plus
  • Salesforce experience is a plus
  • Additional European languages are a strong plus
  • Being an Airbnb host is a plus

Benefits

  • Bonus
  • Equity
  • Benefits
  • Employee Travel Credits

Workplace

  • Must be based in Phoenix, Arizona
  • Must be willing to regularly travel to your assigned territory, typically once every 4 to 6 weeks

Skills

  • CRM Software
  • Salesforce

Airbnb

Market Manager

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