Account Manager, Mid-Market accounts

Miami, FL · US Miami FL - 333 · 2-4 years experience · Posted Oct 6, 2026

At a glance

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
Kaseya is looking for an enthusiastic and results-driven Account Manager to take ownership of a portfolio of MME key accounts focusing on supporting customers that have strong growth potential.

Kaseya is seeking an enthusiastic and results-driven Account Manager to take ownership of a portfolio of Mid-Market key accounts.
The role focuses on supporting customers with strong growth potential by expanding and maximizing value within existing accounts.
The Account Manager will identify new opportunities, strengthen relationships, and drive consistent revenue growth through proactive management.

Take full ownership of a portfolio of Mid-Market accounts.
Proactively identify upsell and cross-sell opportunities across the product suite.
Reignite and build strong relationships with existing customers, particularly those with low engagement.
Connect with key decision-makers and align solutions to their evolving needs.
Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews.
Monitor product usage and adoption metrics to address gaps and drive retention.
Own and consistently exceed revenue targets through account expansion.
Partner with Customer Success, Sales, and internal teams to deliver a seamless customer experience.
Leverage Salesforce to manage pipelines, track activity, and maintain accurate forecasting.

2-4+ years of experience within an account management or relationship-focused sales role.
Experience in B2B sales managing mid-market (250-1000 employees) clients.