Market Research Operations Associate

Boston · Ignite | Putnam - US · 0-2 years experience · Posted Oct 9, 2026

At a glance

The Market Research Operations Associate supports the execution of primary market research studies by providing direct assistance to consulting teams.
This role focuses on improving data collection capabilities and managing logistical aspects of both qualitative and quantitative research processes.
The position operates within a fast-paced, deadline-driven environment and requires a proactive approach to problem-solving.

Lead the recruitment of research respondents for market research studies.
Grow and maintain the internal recruiting database.
Coordinate and schedule qualitative interviews.
Assist with the bidding process when soliciting bids from recruiting partners.
Oversee logistical aspects of the quantitative research process, including recruitment, survey translations, fielding statistics, survey programming coordination, testing, vendor management, and honorarium fulfillment.
Oversee logistical aspects of the qualitative research process, including recruitment, translations, scheduling, recordings, and transcripts.
Act as a liaison between research participants and consulting teams to mobilize engagement in research activities.

0-2 years of primary market research fieldwork experience.
Familiarity with primary research data collection and working with fieldwork panels.
High-level of comfort working with Excel, PowerPoint, and MS Word.
Strong attention to detail and organizational skills.
Strong analytical, data-driven acumen.
Excellent project management skills.
Ability to succeed in a fast-paced growth-oriented environment.

Bachelor’s degree in Business, Marketing, Social Sciences, Psychology, or Sociology.
Experience with Qualtrics or other survey programming software.