Office Manager

Philippines - Manila · 3+ years experience · Posted Oct 1, 2026

At a glance

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

NiCE, Manila is looking for an experienced and self-motivated Office Manager with solid work experience in office administration.
The successful candidate ensures successful day-to-day facilities operations, efficient coordination and management of company resources, and strategic alignment with organizational objectives.

Provides strategic direction to facilities management team (direct reports and outsourced vendor teams) who oversee facilities operations which are operating at 24/7.
Ensures a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety.
Ensures that the Facilities Management and Real Estate Services are performed and delivered in accordance with contracts, global and regional KPIs.
Responsible for the management of routine maintenance, repairs, office cleaning and upkeep in line with COVID-19 safety protocols.
Creates easy-to-follow standards, protocols, procedures (i.e. employee handbook, procedures books/guides, etc.)
Space management and internal moves, and ensure smooth data gathering and understanding of future demand for space.
Act as key point of contact with cleaning company, cafeteria services and other key personnel in the multi tenanted building including security, ground floor reception, contractors and engineers.
Implement office processes and procedures in line with NICE global policies and requirements.
Manage CAPEX/OPEX budgets, variances, and ensure cost efficiency.
Track ESG & sustainability metrics (waste reduction, energy efficiency, green audits).

A minimum of 10-15+ years professional experience out of which 3+ years of experience should demonstrate success in managing a property and facilities organization of similar size and complexity and building/maintaining relationships with internal customers.
A team player with excellent interpersonal and communication skills.
Good computer skills including MS Office (Outlook, Word, Excel, PPT).

Familiarity with ISO 14001, health & safety, or sustainability frameworks (preferred).
Experience in administration in a global high-tech company – an advantage.

Show all 15 skills