At a glance
- Employment
- Full-time
- Workplace
- Remote
- Location
- Remote
About ElevenLabs
- ElevenLabs is an AI research and product company transforming how we interact with technology.
- We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
- We have expanded from voice into three main platforms:
- - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- - ElevenAPI gives developers access to our leading AI audio foundational models.
About the role
- We're looking for someone to join our Revenue Strategy & Operations team to play a key role in building the operational backbone behind our partner ecosystem.
- This role sits at the intersection of technical problem-solving and operational excellence.
- You'll own the systems, automations, data, and dashboards that help our Partnerships team source, co-sell, and scale revenue through resellers, referral partners, technology partners, and strategic alliances.
Responsibilities
- Partner Lifecycle & Process Management: Design, build, and maintain end-to-end processes for the partner journey, including onboarding, deal registration, lead and referral routing, co-sell workflows, and payout or commission handling.
- Strategic Partnership to Leadership: Act as a trusted advisor to Partnerships leadership, providing performance reporting, capacity and territory planning input, partner segmentation, and recommendations on program structure and incentives.
- Partner Attribution & Pipeline Visibility: Define and maintain how we track partner-sourced, partner-influenced, and co-sell pipeline and revenue across Salesforce and our data stack.
- Reporting & Analytics: Own dashboards, reports, and KPIs for partner performance, such as pipeline generation, win rates, sales cycle, partner ROI, and tier or segment health.
- Partner Program & Incentive Operations: Support the design, modeling, and rollout of partner programs, including tiering, rebates, referral fees, and MDF.
- Cross-Functional Collaboration: Align Sales, Account Management, Marketing, Finance, and Product on how partner deals are handled, from account mapping and conflict resolution to handoffs and renewals.
- Experimentation: Test new partner motions, lead sources, routing logic, and program levers.
Requirements
- 4+ years in Revenue Operations, GTM Operations, or Partner/Channel Operations at a high-growth technology company
- Hands-on experience supporting partner, channel, alliance, or co-sell motions (e.g., deal registration, partner attribution, referral or reseller programs)
- A proven track record of building end-to-end solutions, from data collection and analysis through execution
- Strong Salesforce experience, including objects, reporting, and process design for partner-related workflows
- Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g., Sigma)
- The ability to break complex problems into smaller, actionable steps
- Excellent communication and collaboration skills, with the ability to work effectively across internal teams and external partners
- A highly adaptable, proactive approach to problem-solving and process improvement
- Coachability and a willingness to learn and adapt to new challenges
Benefits
- Annual discretionary stipend for professional development
- Annual discretionary stipend to meet up with colleagues each year
- Annual company offsite
- Monthly co-working stipend if not located near one of our main hubs
Skills
- Salesforce
- SQL
- Sigma