People Operations Generalist

SF · 3-5 years experience · Full-time · Hybrid · Posted Oct 15, 2026

At a glance

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.

Abridge is looking for a People Operations Generalist to join the People team and keep core People Ops work running smoothly including onboarding, benefits, workers’ comp, compliance, and HR support tickets.
The role involves working closely with the Head of People Operations and the rest of the People team to build processes that keep up as the company scales.

Triage and respond to employee questions in the HR ticketing system quickly and accurately, and escalate when needed.
Use Rippling day to day to manage employee data and pull reports, spotting data issues and fixing them.
Find recurring ticket themes and turn them into self-serve resources or process fixes.
Own new hire onboarding from offer to first day, including paperwork, Rippling setup, and coordination with IT on devices and access.
Administer employee benefits, including enrollments, qualifying life events, open enrollment, and renewals.
Manage workers’ compensation claims from start to finish.
Manage compliance programs, including audits, harassment prevention training, and other regulatory mandates.
Lead compliance reporting requirements such as EEO-1 and state-specific filings.
Maintain internal documentation such as policies, calendars, and audit trails, and build scalable processes.
Work with Payroll, Legal, Finance, and IT to give employees a seamless experience.

3–5 years of experience in People Operations, HR Generalist, or HR Coordinator roles.
Hands-on experience with an HRIS.
Experience administering benefits and managing workers’ comp claims.
Working knowledge of federal and multi-state compliance requirements, including reporting such as EEO-1 and required training mandates.
The ability to prioritize on your own in a fast-paced environment where priorities shift.
A proactive, solutions-first mindset with attention to detail and strong organizational skills.
Excellent written and verbal communication skills.

14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Medical, Dental, and Vision coverage for all full-time employees and their families
Monthly HSA contributions for High Deductible Health Plan
Generous paid parental leave for all full-time employees
Family Forming Benefits including resources and financial support
401(k) Matching
Personal Device Allowance
Pre-tax Benefits including Flexible Spending Accounts and Commuter Benefits
Lifestyle Wallet for fitness, professional development, coworking, and more
Mental Health Support with dedicated access to therapy and coaching

This role is a hybrid position (Mondays, Wednesdays, and Fridays) based in San Francisco.