Pharmacy Manager – Full-Time (On site, Richmond Hill, ON)

Richmond Hill, ON · 7+ years experience · Full-time · Onsite · Posted Sep 28, 2026

At a glance

The Pharmacy Manager is responsible for the overall operations, performance, and regulatory standing of the Felix mail-order pharmacy in Richmond Hill.
This role involves leading a large, multidisciplinary team and ensuring operational excellence in a patient-centred, deadline-driven environment.

Oversee hiring, scheduling, workforce planning, and full-cycle performance management for a multidisciplinary team.
Coach and develop other leaders to strengthen leadership capability and accountability.
Oversee onboarding, training programs, and SOP development.
Manage daily workflows and uphold compliance with federal and provincial regulations.
Drive operational performance by optimizing processes and managing resources.
Supervise prescription review, preparation, and dispensing to champion patient safety.
Engage directly with patients through medication consultations and professional guidance.
Oversee inventory management, physical counts, and ordering processes.

Part A licensed pharmacist in good standing with the Ontario College of Pharmacists.
7+ years of pharmacy experience.
Demonstrated success leading large teams in high-volume or fast-paced environments.
Proven ability to hire, manage, coach, and performance-manage sizeable multidisciplinary teams.
Excellent verbal and written communication skills.
Proficiency in Kroll and pharmacy management systems.
Ability to drive process improvements in a deadline-driven environment.
Demonstrated understanding of OCP and NAPRA standards.