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Principal Product Manager - Platform Security

PagerDuty

Atlanta · San Francisco · Toronto · 10+ years experience · Hybrid · Posted Sep 23, 2026

At a glance

Experience
10+ years experience
Workplace
Hybrid
Location
Atlanta · San Francisco · Toronto

About PagerDuty

  • PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
  • PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
  • Go behind-the-scenes on our careers site and @pagerduty on Instagram.
  • Additional Information
  • PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.
  • PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

About the role

  • PagerDuty is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform.
  • This is a senior individual contributor role sitting within the Product Development organization and reporting to the Sr Director of Product, Platform & Partners.
  • The role owns the full lifecycle from recommendation to implementation to operations, acting as the decision-maker on risk acceptance, control exceptions, and incident escalation.

Responsibilities

  • Define and evolve PagerDuty's platform identity and security architecture — trust boundaries, authentication and authorization models, and secrets management frameworks
  • Own admin experience and admin console for enterprise and security administrators
  • Build and maintain a security review process so product teams bring security into roadmap decisions early
  • Own the security platform roadmap
  • Provide security and secure-design leadership to other product teams across the portfolio
  • Own the Identity & Permissions platform spanning roles, scopes, and delegated access for human users and AI agents
  • Build customer-facing security products such as IP Allow list and SCIM
  • Improve clarity and self-service in the admin experience tooling
  • Own partner security and governance shared services, primitives, and audit surfaces
  • Partner with executive leadership to align security strategy with company-level trust and resilience targets

Requirements

  • 10+ years in B2B SaaS in roles spanning product management, security engineering, and/or platform security
  • Demonstrated experience owning security architecture and risk tiering decisions
  • Track record of running security programs and measuring risk reduction impact
  • Strong cross-functional credibility with Engineering, Legal, Product, and Go-To-Market leadership
  • Experience managing security change in the field, including migrations, re-architecture, and new authentication and authorization models
  • Ability to mentor other product managers and raise the security bar across a product organization without direct reports

Preferred qualifications

  • Experience at a company during transition to zero-trust or hardened multi-tenant isolation architecture
  • Familiarity with security infrastructure such as IAM, secrets management, vulnerability, and posture tooling
  • Familiarity with B2B SaaS compliance frameworks, customer security review processes, and audit considerations

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty companywide paid days off
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Workplace

  • Hybrid work model with offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto

Skills

  • IAM
  • Secrets Management
  • IP Allow List
  • SCIM
  • Authentication And Authorization
  • Security Architecture
  • Risk Tiering
  • Zero-trust
  • Multi-tenant Isolation Architecture

PagerDuty

Principal Product Manager - Platform Security

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