Principal Solutions Engineer

Remote · 5+ years experience · Remote · Posted Oct 1, 2026

At a glance

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
Solutions Engineer – IT Security & Compliance

Kaseya is seeking a high-performing Principal Solutions Engineer specializing in IT Security and Compliance to act as the technical backbone of the sales process.
The role involves serving as a trusted advisor for the security portfolio by delivering product demonstrations, designing layered security architectures, and guiding pre-sale and post-sale strategies.

Serve as the technical expert across Kaseya’s security landscape, including Email Security, Microsoft 365 Defense, SIEM/MDR, and User-Based Security.
Conduct deep-dive technical discoveries and deliver customized, scenario-based product demonstrations aligned with client threat profiles.
Partner with Account Executives to design robust, multi-layered security and compliance frameworks tailored to client environments.
Help clients align their security posture with major regulatory frameworks using Kaseya’s compliance and auditing tools.
Provide post-sale technical consulting, assisting with deployment strategies, threat detection configurations, and ongoing security optimization.
Collaborate with Product Management to advocate for feature enhancements based on real-world threat intelligence and customer feedback.

5+ years of pre-sales or technical solution architecture experience in cybersecurity, email security, or managed security solutions.
Hands-on knowledge of Email Security, Microsoft 365 security management, SIEM log analysis, and MDR workflows.
Solid understanding of user-based security, including Identity and Access Management (IAM), Multi-Factor Authentication (MFA), and Security Awareness Training strategies.
Strong working knowledge of security standards and frameworks, including HIPAA, PCI-DSS, NIST, and CMMC.
Deep familiarity with core IT infrastructure and vulnerability assessment tools.
Familiarity with MSP service delivery models, Security Operations Center workflows, and ITSM practices.
Proven ability to translate complex threat vectors and compliance requirements into clear business value for C-level executives, technical leads, and non-technical stakeholders alike.