Principal TA Systems Architect

US · Remote · 5+ years experience · Remote · Posted Oct 6, 2026

At a glance

Toast is seeking a Principal TA Systems Architect to serve as the technical owner of the talent acquisition tech stack, including Greenhouse, GoodTime, and BrightHire.
This individual contributor role involves configuring, integrating, securing, and measuring the TA systems while partnering closely with TA Operations, People Systems, IT, Security, Legal, and Procurement.
The position offers a clear path to building and leading a small team as the function scales.

Serve as system owner and top-tier administrator for Greenhouse, GoodTime, and BrightHire, handling configuration, permissions, workflows, approval chains, compliance settings, and release management.
Own the integration layer between TA systems and the rest of the People stack, including HRIS, background check, assessments, sourcing, and offer tooling using API-based integrations and middleware.
Run intake-to-resolution on system issues by triaging, finding root causes, fixing problems, and closing the loop with reporters.
Hold the change management discipline the stack needs, including sandbox testing, documented configuration decisions, release notes, and user communications.
Partner with recruiters, sourcers, coordinators, and TA leadership to translate process bottlenecks into system solutions.
Collaborate with People Systems, People Analytics, IT, Security, and Legal to ensure clean data flows, secure access models, and defensible privacy and records practices.
Build and own a multi-quarter TA systems roadmap and evaluate new tooling, including AI-enabled recruiting tools.
Manage day-to-day vendor relationships, act as an escalation point for outages and defects, and run renewals and new purchases alongside Procurement and Finance.
Write scripts, queries, and automations for data cleanup, bulk updates, custom reporting, and integration failure alerts.
Build and maintain TA reporting and dashboards to ensure recruiting data accuracy.

5+ years in HR or TA systems, People Systems, or a closely adjacent systems role, including hands-on ownership of an ATS at scale.
Proven experience with gathering business requirements, translating into technical solutions, and bringing solutions to life through project management, UAT, release management, and production support.
Deep, current administrative expertise in at least one core recruiting platform, and a demonstrated ability to learn new ones quickly.
Technical fluency with REST APIs, webhooks, and JSON, as well as experience with iPaaS or middleware tooling such as Workato, Tray, Merge, or Zapier.
Experience integrating an ATS with an HRIS like Workday or UKG, with an understanding of downstream recruiting data.
Proven vendor management experience encompassing renewals, escalations, and holding partners to commitments.
Excellent partnership skills with non-technical stakeholders to identify system problems beneath user complaints.
Practical knowledge of the compliance environment around recruiting data, including EEOC, OFCCP, GDPR, CCPA, data retention, and interview recording consent.

Direct administrative experience with GoodTime and BrightHire.
Experience standing up, migrating, or consolidating an ATS.
Prior people management, or experience mentoring and leading a systems function.
Experience evaluating and deploying AI tooling inside a live recruiting workflow.
Familiarity with high-volume and field-based hiring models.

Embraces a hybrid work model fostering in-person collaboration and individual needs.
In-office expectations vary by region and can be reviewed on the career site locations page.