Product Analyst

San Francisco (HQ) · Remote · USD 130,000-225,000 · 4+ years experience · Full-time · Posted Oct 1, 2026

At a glance

Product Analytics at Substack is embedded in the Product organization to help the product team make better decisions.
The team is small and scrappy, covering a lot of ground as the fourth individual joining the team.

Take ownership of continuously improving our understanding of the product, user base, growth trajectory, and state of play.
Proactively partner with PMs and company leadership to inform the long term, medium term, and short term strategy of your product area.
Help the team define useful metrics and set clear goals.
Share regular insightful updates with your team and across the company.
Proactively partner with engineers to invest in clean and thorough logging, ETL, and improving the ergonomics of our data.

4+ years of experience as analyst or in a similar technical role.
Solid understanding of product growth concepts and frameworks (e.g. retention curves, cohort analysis, growth accounting).
Advanced SQL knowledge, and familiarity with BI tools (we use Snowflake and Periscope every day).
Strong data visualization and written/verbal communication skills, must be able to design legible dashboards dashboards and clearly convey the salient insights for any analysis.
Solid understanding of A/B test and experimentation concepts (proper test design, power calculation, post-hoc analysis, novelty effects, etc.).
Strong product sense and intuition, a deep understanding of Substack’s product, user base, and market position is a must.
Ability to roll up your sleeves and do what needs to be done with limited resources and support.

Experience working with Trust & Safety and/or Sales and Partnerships data is a plus!