At a glance
- Employment
- Full-time
- Workplace
- Remote
- Location
- Remote
About the role
- Ashby is looking for a growth-oriented Product Manager to help users onboard and expand their usage of the product.
- As the first-ever product team focused on growth and onboarding, you will design thoughtful onboarding experiences and spearhead the product-led growth motion.
Responsibilities
- Gain a deep understanding of the entire Customer Journey and design a thoughtful onboarding experience for each role.
- Spearhead the product-led growth motion by working closely with the Customer Success team.
- Own transactional email as an extension of the product experience.
- Define and track key metrics to assess whether the onboarding experience helps customers realize value sooner.
- Own the definition of a Product Qualified Lead (PQL) and work with the Revenue Operations team to determine routing.
- Own changes to features to make onboarding easier and drive adoption.
- Create frameworks and consult with other product teams to help them drive adoption for their product areas.
Requirements
- Owned onboarding, expansion, or growth for a B2B SaaS product
- Strong product taste, viewing growth as more art than science
- Built a growth strategy rooted in principled thinking, research, and data
- Evidence of driving long-term growth results
- Unnatural curiosity and excitement about the end-user and the jobs they do
- Excellent written communication skills
- Developed product metrics deeply connected to customer value
- Point to exceptional relationships with customer success teams
- Know how to coach and motivate high-agency engineers and drive urgency
Benefits
- 10-year exercise window for stock options
- Unlimited PTO with four weeks recommended per year
- Twelve weeks of fully paid family leave in the US
- Generous equipment, software, and office furniture budget
- $100/month education budget with more expensive items covered with manager approval
- $250/month tool budget plus access to Claude, Cursor, and Codex with generous token budgets
- Top-tier health insurance for US employees and dependents with 100% of premiums covered, or high-quality supplemental health insurance in other countries
Skills
- Claude
- Cursor
- Codex
