Staff Product Operations Manager, Platform

US · MA · USD 126,000-202,500 / year · 8+ years experience · Remote · Posted Oct 9, 2026

At a glance

Samsara's Product Operations team is looking for a hands-on builder to join the Platform team and help accelerate the enterprise-ready roadmap.
The role supports the Billing, Org & Auth, and Security product teams by working closely with R&D leaders to turn ambiguous questions into rigorous analyses, repeatable workflows, and internal tools.
This is an individual-contributor role focused on building, shipping, and driving ARR through platform decisions.

Drive ARR through platform decisions by identifying enterprise-readiness gaps that limit new business, expansion, and retention.
Accelerate enterprise-ready delivery by partnering with the Billing, Org & Auth, and Security product teams to define priorities, remove blockers, and track progress.
Build and ship internal data and AI products that help Product and Engineering teams understand platform usage, customer friction, and high-impact improvement opportunities.
Analyze large volumes of structured and unstructured data, including product telemetry, support tickets, customer conversations, feature requests, surveys, and product metadata.
Turn one-time analyses into reliable, repeatable tools and workflows with clear data definitions, quality checks, documentation, and feedback loops.
Translate complex findings into clear, decision-ready recommendations for R&D leadership while preserving the evidence and methodology.
Quantify the revenue impact of platform investments and report on it so every roadmap bet has a clear, defensible ARR case.
Own projects end to end from scoping the problem and connecting data to building, launching, and measuring adoption and business impact.
Use AI-assisted development tools thoughtfully by checking outputs, debugging failures, and applying sound judgment.
Champion, role model, and embed Samsara’s cultural principles as the company scales globally.

8+ years of professional experience in a role such as product operations, data or product analytics, business operations, consulting, technical product management, or a related environment.
A demonstrated record of building and shipping something useful for real users, such as an internal tool, application, dashboard, automation, data product, or repeatable analytical workflow.
A track record of connecting work to revenue or an equivalent business result and showing how decisions caused it.
Experience structuring and analyzing messy or large datasets, validating results, and explaining the analysis.
Strong product and customer judgment starting with the user problem and business outcome.
Clear written and verbal communication skills to explain technical or analytical work to non-technical partners and executives.
High ownership, curiosity, and attention to detail.

Experience in a B2B technology company or working closely with Product and Engineering teams.
Experience in Product Operations functions such as defining and tracking product roadmaps and feature requests.
Familiarity with enterprise platform domains such as billing and monetization, identity, access, and org management, or security and compliance.