Program Manager, GTM Programs
Waltham · Vancouver · USD 84,000-132,000 · 5+ years experience · Full-time · Hybrid · Posted Oct 5, 2026
At a glance
- Experience
- 5+ years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Waltham · Vancouver
- Salary
- USD 84,000-132,000 · OTE
About ZoomInfo
- ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
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- ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
- For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
About the role
- As a Program Manager on our GTM Programs team, you will drive strategic programs that directly support the CRO's revenue priorities and operational excellence across the go-to-market organization.
- You'll spend your time shaping program strategy, aligning cross-functional executives, managing risk, and ensuring GTM initiatives deliver measurable business impact.
Responsibilities
- Own end-to-end delivery of GTM programs directly tied to CRO and GTM leadership priorities, ensuring alignment to business goals.
- Translate ambiguous executive priorities into structured program plans, phased roadmaps, and clear success metrics.
- Independently manage a portfolio of concurrent, cross-functional programs spanning Sales, Marketing, Customer Success, RevOps, and GTM Technology.
- Proactively identify, quantify, and mitigate program-level risks and dependencies; escalate strategically with recommended options to senior leadership.
- Lead change management for new processes, tools, and org changes, driving adoption across GTM teams.
- Run executive-level program reviews, steering committee updates, and cross-functional working sessions; drive decisions and hold owners accountable to action items.
- Serve as a trusted advisor to functional leaders, connecting program-level work back to broader GTM/CRO strategy.
- Leverage AI-driven automation and modern productivity tooling to eliminate manual PM overhead and maximize time spent on judgment-based, strategic work.
- Use data to monitor program health, surface trends, and inform leadership decisions, going beyond status reporting into insight generation.
- Identify systemic inefficiencies across GTM workflows and lead process redesign efforts, partnering with GTM Ops and GTM Technology teams.
Requirements
- 5+ years of program/project management experience, with demonstrated ownership of cross-functional, business-critical initiatives.
- Track record of managing programs with direct executive/senior-leadership visibility and competing priorities.
- Strong business acumen, able to connect program execution to revenue and GTM strategy.
- Excellent judgment in risk identification and escalation; comfortable making recommendations.
- Sharp written and verbal communication skills, including experience presenting to senior/executive stakeholders.
- Demonstrated success driving change management and adoption across diverse stakeholder groups.
- Highly organized, self-directed, and comfortable operating with ambiguity in a fast-paced, high-growth environment.
- Fluent with AI-enabled productivity and automation tools.
Preferred qualifications
- SaaS or tech environment strongly preferred.
- Direct experience in Sales Operations, Revenue Operations, or GTM Strategy/Technology functions.
- SaaS experience in a high-growth environment.
- Hands-on experience with Salesforce, Smartsheet, Jira, and Google Suite.
- Bachelor's degree or equivalent experience.
- PMP, PgMP, or equivalent program management certification
Benefits
- Comprehensive benefits
- Holistic mind, body and lifestyle programs designed for overall well-being
- Bonus, Commission, Equity and other benefits may also apply
Workplace
- Role is hybrid
Skills
- Salesforce
- Smartsheet
- Jira
- Google Suite
