At a glance
- Employment
- Full-time
- Workplace
- Onsite
- Location
- MX-Mexico City-MSO
About the role
- As an Associate Project Manager at Snowflake, you’ll be supporting the delivery of our most important customer engagements.
- This is an exciting early-career opportunity for someone eager to build project and customer delivery skills in the cloud data space.
- You’ll work closely with senior SDMs, Practice Managers, project teams, and Snowflake customers to ensure projects are well-coordinated, documented, and successfully executed.
Responsibilities
- Support Solution Architects, Practice Managers and Senior Services Delivery Managers in day-to-day project coordination, including scheduling, status tracking, documentation, and internal communications
- Collaborate with other internal stakeholders such as Consulting Managers, Technical Delivery Directors, Practice Directors and Operations team to ensure projects are smoothly delivered
- Create, update and track project plans, risks, and action logs
- Own project reporting and metrics tracking for customer engagements
- Attend and support customer meetings, capturing notes, follow-ups, and next steps
- Build an understanding of Snowflake’s delivery methodologies, tools, and best practices
- Support delivery documentation including statements of work, project artifacts, and customer onboarding materials
- Participate in internal initiatives to improve delivery operations and customer experience
Requirements
- Up to 3 years of relevant experience in project coordination, consulting, customer success, or delivery support
- Demonstrated strong organizational skills with a keen attention to detail and follow-through skills
- Effective verbal and written communication skills in both English and Spanish
- Comfort working across multiple projects, stakeholders, teams, and tools
- Proactive, curious, and eager to learn
- Bilingual (Spanish and English) required
Preferred qualifications
- Familiarity with cloud technologies or enterprise software is a plus
- Experience supporting technical or customer-facing teams
- Exposure to project management tools (e.g., Smartsheet, Asana, Jira)
- Understanding of data, cloud, or SaaS concepts
Workplace
- This is a hybrid role (3 days a week) in Mexico City
Skills
- Smartsheet
- Asana
- Jira
