Quality Inspector, Data Center (Starlink)

Memphis · Macrohard - Memphis · 2+ years experience · Remote · Posted Oct 12, 2026

At a glance

The Quality Inspector for the Starlink data center will manage day-to-day Material Review Board (MRB) operations at Memphis facilities.
This role involves reviewing flagged hardware, confirming failures through testing, documenting nonconformances, and coordinating the return of parts to vendors.

Own day-to-day MRB operations including intake, labeling, segregation, storage, and inventory accuracy.
Review hardware flagged by site operations to verify condition and identification.
Coordinate functional and network testing with engineers or perform tests to confirm failures.
Compile documentation and submit RMA/return-to-vendor requests.
Package nonconforming parts for return and coordinate outbound shipments.
Verify trace information and ensure nonconformances are documented with complete part and failure details.
Ensure nonconforming parts remain labeled and stored properly, actioning aging holds.
Partner with the Supplier Quality Specialist on containments and vendor communications.
Maintain accurate records in issue-ticket and quality systems.
Support quality management system policies and identify process gaps.

High school diploma or equivalency certificate.
2+ years of experience in quality inspection, receiving inspection, warehouse/MRB, electronics repair/RMA, data center operations, or a related hardware-handling role.
Must be able to lift up to 25 lbs. unassisted.
Must be able to stand, walk, bend, and work in a data center environment for extended periods.
Willingness to work overtime and weekends when needed.
Must be a U.S. citizen, lawful permanent resident, refugee, or asylee to meet ITAR requirements.

Solid computer skills in Microsoft Word, Outlook, and Excel.
Experience documenting nonconformances and working in ticket, ERP, WMS, or RMA systems.
Experience packaging, labeling, and shipping returns (RMA / RTV), including ESD and fragile-hardware handling.
Familiarity with data center hardware (servers, switches, NICs, racks, PDUs, cooling components, or related infrastructure).
Comfort coordinating or performing basic hardware/network tests (link, ping, POST, visual/LED indicators, or vendor diagnostic utilities).
Understanding of ISO 9001 / AS9100 quality management systems and nonconforming material control.
Strong attention to detail on serial-number traceability and documentation completeness.
Clear written and verbal communication skills.

Position is based in Memphis, TN.
Requires being onsite at data center facilities.
Remote work not considered.
Requires travel between Memphis-area data center sites, other SpaceX sites, and potentially suppliers.