Regional Technical Implementation Manager

Netherlands · Netherlands-Amsterdam · Remote · Posted Oct 8, 2026

At a glance

As the Technical Implementation Manager, you will be tasked with driving customer success and technical adoption of Axon products and solutions, with the objective of grant a successful adoption and use of our technology for the Public Safety and adjacent sectors in the region.
Axon is seeking professionals that can work at the tactical level and drive a successful adoption through persistence and execution.

Become the dedicated technical expert across the Axon ecosystem, maintaining deep knowledge of both current and expanding product deployments.
Serve as a technical liaison between Axon, the customer, and any strategic delivery partners.
Follow-up on all requests submitted from customers.
Work with the sales team to support existing customers.
Manage tickets and RMA and work with internal teams from the identify of an issue and through the entire life cycle of the adoption.
Travel may be required, up to 40%, nationally and internationally.
Coordinate and schedule regular calls with existing customers.
Focus on customer loyalty
Proactively look out for customers’ business, suggesting new and innovative ways to keep them succeeding with Axon products
Facilitate integration with existing customer platforms.

Fluent Dutch and English written and verbal communication skills is essential.
Tactically focused on managing customer success adoption.
Mission driven mentality, highly motivated, with a drive to execute on tasks.
Strong technical foundation including working knowledge of enterprise networking including TCP/IP, routing, switching, DNS, DHCP, VPNs, firewalls, and connectivity troubleshooting.
Working knowledge of SaaS platforms, cloud applications, APIs, identity management, authentication, and enterprise software administration.
Working knowledge of Windows environments, Active Directory / Entra ID, and enterprise endpoint management concepts.
Working knowledge of integration patterns, system interoperability, and enterprise application ecosystems.
Technical troubleshooting across software, networking, configuration, and infrastructure domains.
The ability to legally live in territory, and travel to other countries as required. This may require you to personally obtain work and travel visas.
The ability to work with all levels in an organization effectively and build strong partnerships.

Travel expectations: up to ~40% (variably in-country and across Benelux, Nordics, and Baltics)